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New - RBR850 / RBS850 Firmware Version v4.6.7.5 Released
No Release Notes at this time. I'll see if I can get some.
Download Link:
https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000saFy/gnaaQgriSv_NWgvrN.dvn786cl4eG45R2.62LEI3edU
F...
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
I recommend installing FW to the RBS first then RBR lastly. After the FW is loaded on units are back to ready. POWER OFF the ISP Modem/ONT and RBR and RBS for 1 minute or more, then back ON with the ISP services, then RBR and wait for ready, then RBS one at a time. Then check and test the system. If problems are seen, then a full on factory reset and setup from scratch maybe needed.
If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
I ran 13 days with zero issues with v5 and RBS flasing anything.
Manual channels 1 and 40, 40Mhz only. CTS 64, RBS wireless and wired. 50% Transmit power on the RBR. Traffic Meter enabled set to no limit.
nexus_orbi wrote:
Have an RBK853, usually setup in a daisy chain configuration due to the house shape being an extended L. RBR is Ethernet connected to the fibre router, and is configured as a router with double-NAT (hasn't caused any problems). RBSs are WiFi connected.
Was running the old production release (4.6.3.16?) until last weekend. It had been pretty stable in the past but the network connections were becoming intermittent so decided to upgrade to 4.6.7.5.
Installed it manually to the RBSs, rebooted them with a good 5 minutes delay, then the RBR, again with a reboot. Then for good measure rebooted the lot, started with the fibre router, RBR, then RBSs. This is how they're normally recycled and it usually works well. It did in this case too, and the installation was completed successfully.
The household is mostly Macs and iPhones. Some SONOS, smart TVs, etc.
My wife has a Chromebook for work. Whenever she starts it up, after about 10-15 seconds, both RBSs flash white, and stop working. The RBR is fine, and she can move to a different room, closer to it, and continue working OK. The only solution seems to be to recycle the setup again. But the problem is reproducible, and it happens every time.
Does anyone else have this problem with 4.6.7.5?
Or experienced it with the previous betas? It wasn't a problem with the production release.
Any ideas how to investigate and resolve this (I'm out of support)?
>> What is the size of your home? Sq Ft?
>> What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡
>> to begin with depending upon building materials when wirelessly connected.
>> I ran 13 days with zero issues with v5 and RBS flasing anything.
>> Manual channels 1 and 40, 40Mhz only. CTS 64, RBS wireless and wired. 50% Transmit power on the RBR.
>> Traffic Meter enabled set to no limit.
Not sure about the sq-footage, it's a rental. It's an "L" shape though, with the head of the L about 12-15m away from the heel, and the toe about 5m away from that.
All the radios are at 100%, the CTS is 64, it is 20/40 mixed. Most everything is default. I have traffic metering on, and all the logs are also on.
I've taken a debug capture of the network when the problem occurred. Maybe it would help if I sent this to someone?
There were interesting messages in a file called "critical_attach_log_tmp" at the time the satellites went down:
[deleteSatelliteDeviceInfo 5575] satellite-device 542A1BC262E0 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device C4B301DAC0E3 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 2A622873ACC7 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E83A868 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E83C08A disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E63BE1A disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E435216 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 5CAAFDF32AA4 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 542A1BC262E0 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device F8FFC20E85F5 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device C22F97844EAC disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 2CDB0715FBB7 disconnected, delete it
I'm not sure if this is related to the problem or not, but it seems odd.
The rest of the logs don't really make sense to me.
FURRYe38 - can you suggest someone that I might send the debug logs to?
The issue with my wife's Chromebook is still occurring, and still reproducible. It only occurs with the new .5 FW.
Many thanks in advance.
nexus_orbi wrote:>> What is the size of your home? Sq Ft?
>> What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡>> to begin with depending upon building materials when wirelessly connected.
>> I ran 13 days with zero issues with v5 and RBS flasing anything.
>> Manual channels 1 and 40, 40Mhz only. CTS 64, RBS wireless and wired. 50% Transmit power on the RBR.
>> Traffic Meter enabled set to no limit.
Not sure about the sq-footage, it's a rental. It's an "L" shape though, with the head of the L about 12-15m away from the heel, and the toe about 5m away from that.
All the radios are at 100%, the CTS is 64, it is 20/40 mixed. Most everything is default. I have traffic metering on, and all the logs are also on.
I've taken a debug capture of the network when the problem occurred. Maybe it would help if I sent this to someone?
There were interesting messages in a file called "critical_attach_log_tmp" at the time the satellites went down:
[deleteSatelliteDeviceInfo 5575] satellite-device 542A1BC262E0 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device C4B301DAC0E3 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 2A622873ACC7 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E83A868 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E83C08A disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E63BE1A disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E435216 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 5CAAFDF32AA4 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 542A1BC262E0 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device F8FFC20E85F5 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device C22F97844EAC disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 2CDB0715FBB7 disconnected, delete itI'm not sure if this is related to the problem or not, but it seems odd.
The rest of the logs don't really make sense to me.
Yes, please post up on a site like dropbox and PM me a link to the URL to the log file.
Is AX mode disabled on the RBR?
nexus_orbi wrote:
can you suggest someone that I might send the debug logs to?
The issue with my wife's Chromebook is still occurring, and still reproducible. It only occurs with the new .5 FW.
Many thanks in advance.
nexus_orbi wrote:
>> What is the size of your home? Sq Ft?
>> What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡>> to begin with depending upon building materials when wirelessly connected.
>> I ran 13 days with zero issues with v5 and RBS flasing anything.
>> Manual channels 1 and 40, 40Mhz only. CTS 64, RBS wireless and wired. 50% Transmit power on the RBR.
>> Traffic Meter enabled set to no limit.
Not sure about the sq-footage, it's a rental. It's an "L" shape though, with the head of the L about 12-15m away from the heel, and the toe about 5m away from that.
All the radios are at 100%, the CTS is 64, it is 20/40 mixed. Most everything is default. I have traffic metering on, and all the logs are also on.
I've taken a debug capture of the network when the problem occurred. Maybe it would help if I sent this to someone?
There were interesting messages in a file called "critical_attach_log_tmp" at the time the satellites went down:
[deleteSatelliteDeviceInfo 5575] satellite-device 542A1BC262E0 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device C4B301DAC0E3 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 2A622873ACC7 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E83A868 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E83C08A disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E63BE1A disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 949F3E435216 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 5CAAFDF32AA4 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 542A1BC262E0 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device F8FFC20E85F5 disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device C22F97844EAC disconnected, delete it
[deleteSatelliteDeviceInfo 5575] satellite-device 2CDB0715FBB7 disconnected, delete itI'm not sure if this is related to the problem or not, but it seems odd.
The rest of the logs don't really make sense to me.
- I've had my RTS/CTS set to 500 for a number of months now without issues and all devices running smoothly. I've also had firmware 4.6.7.5 running for approximately 4 weeks without issues any issuesđź‘Ť Love it!
