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Forum Discussion
KevinLiT
Aug 22, 2022NETGEAR Moderator
New - RBR850/RBS850 Firmware Version 4.6.9.11 Released
RBR850/RBS850 Firmware Version 4.6.9.11 Released
New Features:
Adds an auto-firmware upgrade enable/disable option <Long awaited feature is FINALLY HERE!
https://kb.netgear.com/...
quanah
Aug 29, 2022Aspirant
After upgrading, my voip phone no longer works. It appears that the SIP ALG is enabled no regardless of what the setting shows in the UI.
- FURRYe38Aug 29, 2022Guru - Experienced User
What VoIP phone do you have?
Did you factory reset and setup from scratch after applying the FW update?
quanah wrote:
After upgrading, my voip phone no longer works. It appears that the SIP ALG is enabled no regardless of what the setting shows in the UI.
- quanahAug 29, 2022Aspirant
It's a polycom, and no I didn't do a factory reset. I have gone and told it to enable then disable SIP ALG again, and no effect. Worked fine prior to the firmware update. I'll try a full reset next, but if that's necessary the level of incompetence at NG is astonishing.
- FURRYe38Aug 30, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
FURRYe38 wrote:
What VoIP phone do you have?
Did you factory reset and setup from scratch after applying the FW update?
quanah wrote:
After upgrading, my voip phone no longer works. It appears that the SIP ALG is enabled no regardless of what the setting shows in the UI.
- quanahAug 30, 2022Aspirant
Why is that material? Again, this all worked *prior* to upgrading to the latest firmware from NG (Previously on 4.7 something).