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Forum Discussion
KevinLiT
Aug 22, 2022NETGEAR Moderator
New - RBR850/RBS850 Firmware Version 4.6.9.11 Released
RBR850/RBS850 Firmware Version 4.6.9.11 Released
New Features:
Adds an auto-firmware upgrade enable/disable option <Long awaited feature is FINALLY HERE!
https://kb.netgear.com/...
quanah
Aug 29, 2022Aspirant
After upgrading, my voip phone no longer works. It appears that the SIP ALG is enabled no regardless of what the setting shows in the UI.
FURRYe38
Aug 29, 2022Guru - Experienced User
What VoIP phone do you have?
Did you factory reset and setup from scratch after applying the FW update?
quanah wrote:
After upgrading, my voip phone no longer works. It appears that the SIP ALG is enabled no regardless of what the setting shows in the UI.
- quanahAug 29, 2022Aspirant
It's a polycom, and no I didn't do a factory reset. I have gone and told it to enable then disable SIP ALG again, and no effect. Worked fine prior to the firmware update. I'll try a full reset next, but if that's necessary the level of incompetence at NG is astonishing.
- FURRYe38Aug 30, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
FURRYe38 wrote:
What VoIP phone do you have?
Did you factory reset and setup from scratch after applying the FW update?
quanah wrote:
After upgrading, my voip phone no longer works. It appears that the SIP ALG is enabled no regardless of what the setting shows in the UI.
- quanahAug 30, 2022Aspirant
Why is that material? Again, this all worked *prior* to upgrading to the latest firmware from NG (Previously on 4.7 something).
- quanahAug 30, 2022Aspirant
Saved my configuration, did a factory reset, and then restored my configs and it works. So clearly NG writes faulty firmware, end user beware.