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Forum Discussion
KevinLiT
Aug 22, 2022NETGEAR Moderator
New - RBR850/RBS850 Firmware Version 4.6.9.11 Released
RBR850/RBS850 Firmware Version 4.6.9.11 Released
New Features:
Adds an auto-firmware upgrade enable/disable option <Long awaited feature is FINALLY HERE!
https://kb.netgear.com/...
out2pgh
Sep 01, 2022Aspirant
Since this firmware update, 4.6.9.11, all my devices have kept dropping off the network. Having issues with Kasa plugs and my cameras. I did a factory reset and still having the same problem. I called Netgear, and they said others are having the issue and go back to Firmware 4.6.8.5. I was still waiting for second-level support to call.
FURRYe38
Sep 01, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
How many RBS do you have deployed?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
out2pgh wrote:
Since this firmware update, 4.6.9.11, all my devices have kept dropping off the network. Having issues with Kasa plugs and my cameras. I did a factory reset and still having the same problem. I called Netgear, and they said others are having the issue and go back to Firmware 4.6.8.5. I was still waiting for second-level support to call.
- out2pghSep 01, 2022Aspirant
4000 sq home, RBK853 with Cat6 Backhaul, 1(RBR850) 2(RBS850), Comcast CM1150V, Live in a neighborhood with 40 homes, everyone broadcasting. Everything was working until the Firmware upgrade. Then everything keeps dropping. I went back to 4.6.8.5 everything works again without doing a factory reset
- FURRYe38Sep 01, 2022Guru - Experienced User
Ok well for that size of home, Only the RBR and 1 RBS would be needed.
Would need to check this next time along with trying some channel changes and power level changes as well.I've not seen any odd issues like this as with v.11 loaded as others haven't as well.
Keep what's loaded if it works.
Good Luck. - out2pghSep 03, 2022AspirantMy August locks were also affected