Forum Discussion

NETGEAR Moderator

Aug 22, 2022

New - RBR850/RBS850 Firmware Version 4.6.9.11 Released

RBR850/RBS850 Firmware Version 4.6.9.11 Released New Features: Adds an auto-firmware upgrade enable/disable option <Long awaited feature is FINALLY HERE! https://kb.netgear.com/...

ekhalil

Master

Sep 26, 2022

Seanster wrote:
I have not reserved an IP

When the RBS is wired, it obtains an IP address (which is the exact same IP address that it had before I reset it).....when it is not wired, that seems to fail. So your suggestion is to reserve IP's for everything ?

Just reserve an IP address to the satellite that you have problem with. Check the MAC address written on the back of the satellite and reserve an IP for that MAC in the ISP router.

This will solve the problem if the satellite can find the DHCP server, but if it can't find the DHCP server then this will not help.

I think that this is an issue that was introduced in 4.6.9.11 that teh satellite will not find the DHCP server when it's connected wirelessly with the router. Seems that the issue is in the router, seems to somehow forget that's in AP mode. Please test to set Orbi in Router mode and click Apply then change it back to AP mode and click Apply. This might remind the router to point the satellite to the correct DHCP server.

Seanster

Guide

Sep 27, 2022

Ok so latest status.....tldr

Hit the AP button on the router website just to see if this would do anything like 'remind the router it was in AP mode' - it rebooted the router but none of the problems disappeared. Still unable to add or re-sync the factory reset satellite, and both other satellites showing as disconnected (but seemingly still functioning)

So I rolled back the firmware to 4.6.8.5 and......still the same. All satellites are disconnected, cannot add/sync the factory reset satellite. So let's go back to basics. Power down all satellites, power down the unmanaged switch which serves to provide wired backhaul, pull all ethernet cables from the satellites. Reboot router, and then power on 1 satellite to see if it comes up in wireless backhaul. Nope. This also does not work, magenta ring LED. I am now completely out of ideas.

Unless anyone has anything else I should try, I think I need to start from scratch (which I've never done and am terrified of.....)