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Forum Discussion
FURRYe38
Sep 08, 2023Guru - Experienced User
New - RBRE960 / RBSE960 Firmware Version 7.2.6.21 Released
Enhancements: 09/08/2023
Improves the stability of connections between router and satellites
Improves satellite firmware upgrade stability
Security Fixes:
This firmware addresses securi...
- Sep 09, 2023
I manually updated 2 x RBSE960 satellites and then the RBRE960 router to 7.2.6.21 via the webpage (Safari browser on a Mac) as directed in the user manual. All appears to have worked fine although I haven't spotted any changes in function.
This went much more smoothly than my last manual update to 6.3.7.10 when I needed to do factory resets of the entire system to get it to work.
FURRYe38
Oct 17, 2023Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
pnosker
Oct 27, 2023Tutor
Not sure what happened with this firmware but my wired backhaul stability has gotten terrible. Oddly, switching the RBS to wireless has improved things substantially. Anyone else with a similar issue?
- FURRYe38Oct 27, 2023Guru - Experienced User
How are the RBS connected to the RBR when ethernet connected?
Any LAN switches or patch panels in the mix?
What CAT# lan cable are you using between the RBR and RBS?
Are you using the 2.5Gb LAN ports in back of the RBS or the 1Gb LAN ports to connect the RBS to the RBR?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️What channel configurations are currently set on the router?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
pnosker wrote:
Not sure what happened with this firmware but my wired backhaul stability has gotten terrible. Oddly, switching the RBS to wireless has improved things substantially. Anyone else with a similar issue?- pnoskerOct 28, 2023TutorThey're connected via a gigabit Netgear switch which other devices are also connected to (and don't drop connection) via cat6. It was stable for many months until I updated the firmware which I suppose was a mistake.
Though not technically supported, it's a system with a RBRE960 connected to two 960 RBS and three 850 RBS which all worked together great with wired backhaul before. Also, the network has two outdoor TP-Link 610 APs that still work fine and are hardwired.
1GBPS ports are used.
6000 sq ft including finished basement
Units are placed approx 100 ft apart horizontally (two per floor, 3 floors) and a floor apart vertically, maybe about 25-30 ft vertical distance max, unfortunately not really any better location for placement but it worked great last week prior to update.
Modem is a Netgear CM1000 on Comcast.
I tried the restart sequence which didn't help.
Both 960 and 850 RBS had issues, I removed the 850s and it still persists though is maybe slightly better. Wireless backhaul is substantially more stable.- FURRYe38Oct 28, 2023Guru - Experienced User
What is the model# of this switch?
That size of home, you only need the RBR and the two RBS. 5000Sq ft home here and only run two RBS ethernet connected and run 25% power. I can get away with one RBS when ethernet connected.