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Forum Discussion
FURRYe38
Mar 22, 2024Guru - Experienced User
New - RBRE960 / RBSE960 Firmware Version 7.2.6.31 Released
Enhancements: 03/22/2024
(For all regions except Europe)
Improves the stability of WiFi device connections during roaming
This firmware addresses security vulnerabilities. For more informatio...
- Jun 14, 2024
I have noticed issues that only seem to crop up after days of running - as few as 3-4 days, as many as 22 days. They are router or satellite restarts, memory growth in satellites to the point of causing a reboot and disconnect of all devices. I have seen WiFi disconnect and stop working until the router was rebooted. Have seen IPv6 stop working until it was re-enabled (likely a Comcast-NG interaction issue). I have seen satellites lose their backhaul connection with the router.
I believe at least the memory creep issues are related to using 2 satellites on Ethernet backhaul, just a guess. It could also be related to higher speed networks, mine is a 2G/200MB service. Maybe it's a combination of different factors that make the perfect storm that problems can appear? The % of Netgear customers with 2G and multiple Ethernet-wired backhaul satellites is small, I suspect. Plus, if there are some bugs that pop up after a number of days of running, NG has said that this kind of testing is very hard for them to do.
I just went back to v.21 to see how it runs. If v.31 is working well, great - if not, some caution could be warranted to try V.21 before spending lots of time trying to find a problem.
bullm00n
Jun 14, 2024Virtuoso
FURRYe38 wrote:
We have made NG aware of the issues with v.31...
yikes - didn't know there were issues - what are they?
CrimpOn
Jun 14, 2024Guru - Experienced User
There are now 101 messages in this post. One way to get a sense of what some users are reporting is to read through them.
Customers who are satisfied that their systems are performing to expectations seldom visit the community forum to seek assistance.
- bullm00nJun 14, 2024Virtuoso
CrimpOn wrote:There are now 101 messages in this post. One way to get a sense of what some users are reporting is to read through them.
Customers who are satisfied that their systems are performing to expectations seldom visit the community forum to seek assistance.
I thought I had been following it, and turns out, I had. đ But I went back and reread all the posts anyway. Around post 54, all was seemingly thumbs up: "from this thread and others, v.31 is being well received".
My sense from re-reading is that a handful of people had possible issues, but seemed like they were all difference versus common issues and the causes weren't identified. One person mentioned Netgear Support recommending he roll back - but his issues seemed unique to him.
I had some problems with the installation that was a browser issue and some quirky speed reductions I put it down to Xfinity upgrading the network.
Our whole kit has been rocking solid since we got the Xfinity upgrade issues sorted, so I'm going to leave it as it is unless things go south on me. That said, I didn't have any issues with .21 either.
- donawaltJun 14, 2024Mentor - Experienced User
I have noticed issues that only seem to crop up after days of running - as few as 3-4 days, as many as 22 days. They are router or satellite restarts, memory growth in satellites to the point of causing a reboot and disconnect of all devices. I have seen WiFi disconnect and stop working until the router was rebooted. Have seen IPv6 stop working until it was re-enabled (likely a Comcast-NG interaction issue). I have seen satellites lose their backhaul connection with the router.
I believe at least the memory creep issues are related to using 2 satellites on Ethernet backhaul, just a guess. It could also be related to higher speed networks, mine is a 2G/200MB service. Maybe it's a combination of different factors that make the perfect storm that problems can appear? The % of Netgear customers with 2G and multiple Ethernet-wired backhaul satellites is small, I suspect. Plus, if there are some bugs that pop up after a number of days of running, NG has said that this kind of testing is very hard for them to do.
I just went back to v.21 to see how it runs. If v.31 is working well, great - if not, some caution could be warranted to try V.21 before spending lots of time trying to find a problem.