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Forum Discussion
New - RBRE960 / RBSE960 Firmware Version v6.3.7.10 Released
New Features: 12/05/2022
[Asia SKU only] Supports the Japan IPv6 plus feature.
[Asia SKU only] Supports the HK PCCW IPTV feature.
Security Fixes:
Addresses security vulnerabilities...
FURRYe38 what is the best process to provide feedback to Netgear on issues with firmware? Seems there was a small regression on this newest version. Statistics for the 6Ghz are back to showing as 0 across the board. I had seen this before in a previous version, but it had been working in v6.3.7.5.
What browser are you using?
What process did you use to update the FW on the system?
Did you power cycle the system OFF and back ON after new FW as loaded?
Has a factory reset and setup from scratch been performed yet?
Do you have the 6Ghz separate SSID enabled?
Do you have 6ghz devices connected currently?
There is a reason why these FW post are here...
brianld wrote:
FURRYe38 what is the best process to provide feedback to Netgear on issues with firmware? Seems there was a small regression on this newest version. Statistics for the 6Ghz are back to showing as 0 across the board. I had seen this before in a previous version, but it had been working in v6.3.7.5.
I've seen in the past that sometimes the PC with the 6GHz card will still prefer to connect to the 5GHz channel. I think it has to do with how the bands are brought online. I usually see 2.4GHz, then 5GHz, then 6GHz. If it successfully connnects before the 6GHz SSID is completely up, then it may retain that connection.
I can usually solve that by forgetting the connection on the PC, then reconnecting and it will reconnect to the 6GHz.
FURRYe38 wrote:What browser are you using?
What process did you use to update the FW on the system?
Did you power cycle the system OFF and back ON after new FW as loaded?
Has a factory reset and setup from scratch been performed yet?
Do you have the 6Ghz separate SSID enabled?
Do you have 6ghz devices connected currently?
There is a reason why these FW post are here...
brianld wrote:FURRYe38 what is the best process to provide feedback to Netgear on issues with firmware? Seems there was a small regression on this newest version. Statistics for the 6Ghz are back to showing as 0 across the board. I had seen this before in a previous version, but it had been working in v6.3.7.5.
I generally use Chrome, not sure how that would affect statistics reporting. I’ll try powering everything off/on as I haven’t done that. Using same SSID for all bands. I definitely have 6ghz clients, and using that band, as Speedtest ran from the client shows them pulling down 1.6 - 1.8 Gbps.
I will probably hold off on a full on reset, as it’s not a big enough issue to me at the moment.Do you have the separate 6Ghz SSID radio enabled? If not, you might enable it with a different SSID name temporarily and see if this populates this section.
What this page look like in a different browser?
brianld wrote:
I generally use Chrome, not sure how that would affect statistics reporting. I’ll try powering everything off/on as I haven’t done that. Using same SSID for all bands. I definitely have 6ghz clients, and using that band, as Speedtest ran from the client shows them pulling down 1.6 - 1.8 Gbps.
I will probably hold off on a full on reset, as it’s not a big enough issue to me at the moment.
