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Forum Discussion
Retired_Member
Oct 22, 2019New Netgear Orbi RBK852 Bugs
I purchased the new Netgear Orbi Wifi 6 router and satellite from my local Best Buy yesterday. The new router is starting to be released nationwide. It was so frustrating trying to get the route...
ErnestTheGreat
Oct 22, 2019NETGEAR Employee Retired
Retired_Member I have RBK852 myself as well other then some problems here and there its been running fairly good. Out of curiousty what is the FW version you are or were running on your Orbi AX? Did you ttry FW V3.1.5.23?
Retired_Member
Oct 23, 2019Ernest, is your backhaul working or are you connected via the 5Ghz dedicated band for the satellite?
What about your Attached Devices? Are they showing all connected to your router or do you actually see some reporting they are connected to your satellite? All I know is mine was extremely buggy and I reset the RBK852 multiple times thinking that would make a difference.
Yes, I had upgraded to the latest firmware when setting up the unit.
- ErnestTheGreatOct 23, 2019NETGEAR Employee Retired
Retired_Member I currently have 18 devices actively connected to the Orbi AX system and 7 out of 18 are showing as connected to my Sattelite. The Satelite is connected to router using dedicated 5 GHz backhaul connection.
- Retired_MemberOct 23, 2019
Looks like you got a good unit then. There's another review on Best Buy where the person is on their 3rd unit already. Their first unit reported the same problem where the Satellite wouldn't connect. Maybe the 5Ghz dedicated band works better than backhaul? Not sure.. but maybe I'll try the router again in a year once all the major issues are resolved.
- theBrick89Oct 23, 2019Star
Yes, in ideal world, Wi-Fi 6 backhaul should perform better in terms of speed (in terms of stability, it may vary depends on the physical environment around it)
What I keep wondering from both reportings from here and from BB's customer review section, is RBK852 supports wired backhaul to begin with? I can't fine any detailed spec about it from neither netgear's own product page/documentation nor on Best Buy/Amazon's listed specs.