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Forum Discussion
New Netgear Orbi RBK852 Bugs
I purchased the new Netgear Orbi Wifi 6 router and satellite from my local Best Buy yesterday. The new router is starting to be released nationwide. It was so frustrating trying to get the route...
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Are you trying to get the RBS connected first while near the RBR in the same room or at it's remote final location?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
3,000 sq. feet.
Yes, router and satellite are more than 30 feet apart. However, the satellite was supposed to be connected upstaris via ethernet backhaul (see my frst post. Backhaul feature is broken.)
No, I was not setting up the router and satellite in the same room. The router on the first floor, and the satellite up in the loft on the 2nd floor connected via ethernet cable. The satellite would not setup when connected to ethernet for backhaul support. Even though the light would turn solid blue, the router always reported the satellite was disconnected. If I disconnected the ethernet cable, the satellite would eventually turn amber color and it WOULD work over the dedicated 5Ghz band. But I did NOT intend on using the satellite this way. The backhaul feature was a must for me.
Of course I tried differnet channels.
I've already returned the RBK852 to Best Buy. Spending $750 on a router should not be this broken.
You should have first connected the RBS to the RBR while in the same room to confirm that it would connect there directly. Either wireless or wired. This would have confirmed the RBS worked or not. There may other factors that had contributed to the RBS not working.
Like any LAN switches or patch panels in between the RBR and the remote location to the RBS.
Bad cabling. Swapped out LAN cabling to test as well.
Things to be aware of next time. We see Ernest system is working. Leads me to this there may have been a misconfiguration with yours.
Good Luck.
Hi Furry,
Just as an FYI-- I can confirm and tell you the LAN connection fo the backhaul is not bad because of LAN cable or patch panel. The ethernet port is actually upstaris in my loft, and I use it for my NAS. I get top gigabit speed. I was going to put the satellite up there, and bring the NAS into the office, but no need for that since I don't have the RBK852 anymore ;-(