NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
New RBK753S - Stability / wifi connection reliability issues every other day so far? (fw V3.2.16.22)
I recently upgraded to the Orbi AX / Wifi 6 RBK753S (from the AC3000 RBK53). I never had any real issues with my RBK53, but since my ISP plan speed just went up again, I wanted to maximize throughput...
Something to try out, Disable AX mode on the RBR. Just the 5Ghz radio or both. Up to you.
Also set CTS values to 2347. Then retest the killer adapter.
Then maybe re-enabled AX both and re-test for consistency.
PS: (Since I cannot edit the original post anymore - outside time limit to edit it:
I just to clarify, overall it is workling very well. Just trying to avoid a disconnect / slowness issue every other day (even if only one occurence per day on which it occurs).
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor
Set 20/40Mhz Coexistence to 40Mhz only. Under Advanced Tab/Advanced Settings/Wireless Settings
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
my fav....What is the size of your home? Sq Ft?
IF your orbi is working I'd hold off on the firmware update. The recent track record is bad.
vajim wrote:my fav....What is the size of your home? Sq Ft?
IF your orbi is working I'd hold off on the firmware update. The recent track record is bad.
Thanks for the feedback!
Yes, aside from the two temporary issues noted in my OP above, it is working fine for all my devices.
In fact I am getting my ISP's full bandwidth in the room where router is located - I am on a "400 Mpbs" downstream plan, but getting about 450 Mbps via Orbi wifi which is what my ISP is actually provisioning...
With the RBK53 I was getting about 25% less with my prior Orbi router in the same position...
Just trying to avoid any disconnects, at least not a few times a week.
Replies inline below
FURRYe38 wrote:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
njweb >> I am using my own modem - Motorola MB8600 DOCSIS 3.1 (same one I have been using for 2 1/2 years, including with my prior Orbi).
What is the size of your home? Sq Ft?
njweb >> Just under 3,100 without basement, close to 4,500 with finished basement
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellitenjwweb |>> Will have to measure, but basically the router is on main floor in corner room; one satellite is upstairs and other one is in basement (exact same positions as prior Orbi components - I placed them literally within 1/4 of an inch of prior Orbi router and satellite locations).
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?njweb reply >> channels using defaults, which are as follows:
2.4 GHz - Auto
5GHz - 48
Neighbors are spread out due to large lot sizes.
Same channels were used for prior Orbi and worked fine for the past 3 1/2 + years.
Try disabling the following and see:
ArmorSet 20/40Mhz Coexistence to 40Mhz only. Under Advanced Tab/Advanced Settings/Wireless Settings
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
njweb >> Thanks, let me check out the link when I get a chance and, as suggested, I will also disable Armor on my RBK753S system since that is not something I had with my prior AC3000 Orbi...
Thanks a lot! (My responses are inline above as mentioned).
