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Forum Discussion
njweb
Apr 14, 2021Luminary
New RBK753S - Stability / wifi connection reliability issues every other day so far? (fw V3.2.16.22)
I recently upgraded to the Orbi AX / Wifi 6 RBK753S (from the AC3000 RBK53). I never had any real issues with my RBK53, but since my ISP plan speed just went up again, I wanted to maximize throughput...
- Apr 23, 2021
Something to try out, Disable AX mode on the RBR. Just the 5Ghz radio or both. Up to you.
Also set CTS values to 2347. Then retest the killer adapter.
Then maybe re-enabled AX both and re-test for consistency.
FURRYe38
Apr 14, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor
Set 20/40Mhz Coexistence to 40Mhz only. Under Advanced Tab/Advanced Settings/Wireless Settings
You can find other speed diagnosis steps in the community faq: https://community.netgear.com/t5/Orbi-AX/Community-FAQ-My-Orbi-speeds-are-slow-inconsistent-and-don-t-my/m-p/1982974/highlight/true#M7849
vajim
Apr 14, 2021Master
my fav....What is the size of your home? Sq Ft?
IF your orbi is working I'd hold off on the firmware update. The recent track record is bad.
- njwebApr 14, 2021Luminary
vajim wrote:my fav....What is the size of your home? Sq Ft?
IF your orbi is working I'd hold off on the firmware update. The recent track record is bad.
Thanks for the feedback!
Yes, aside from the two temporary issues noted in my OP above, it is working fine for all my devices.
In fact I am getting my ISP's full bandwidth in the room where router is located - I am on a "400 Mpbs" downstream plan, but getting about 450 Mbps via Orbi wifi which is what my ISP is actually provisioning...
With the RBK53 I was getting about 25% less with my prior Orbi router in the same position...
Just trying to avoid any disconnects, at least not a few times a week.