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Forum Discussion
njweb
Apr 14, 2021Luminary
New RBK753S - Stability / wifi connection reliability issues every other day so far? (fw V3.2.16.22)
I recently upgraded to the Orbi AX / Wifi 6 RBK753S (from the AC3000 RBK53). I never had any real issues with my RBK53, but since my ISP plan speed just went up again, I wanted to maximize throughput...
- Apr 23, 2021
Something to try out, Disable AX mode on the RBR. Just the 5Ghz radio or both. Up to you.
Also set CTS values to 2347. Then retest the killer adapter.
Then maybe re-enabled AX both and re-test for consistency.
FURRYe38
Apr 16, 2021Guru - Experienced User
Well since you have new FW loaded, try factory reset maybe needed as well.
Was this happening prior to the FW update?
Bonacci wrote:Same issue for me. Upgraded to RBK852 and have significant drop in connection reliablity both wifi and hardwirded. Nothing changed in my setup in terms of positioning of router/satelites, settings etc. Already upgraded the RBK852 firmware to latest version with no improvement. Seems to be hardware issue, maybe with antenna's?
Bonacci
Apr 16, 2021Star
Thanks for your swift response. Yes, this happed prior to the FW update also and I've (factory) reset but unfortunately still have this issue. It actually seems to be getting worse with this afternoon a complete drop of (wired!) connection.
- njwebApr 16, 2021Luminary
Mine has been stable all day today, knock on wood. (Have not run any speed tests today or, better yet, any downloads to confirm speeds, but no disconnects).
Been using one app for a while today since it reports any disconnects; so far so good...
Will keep monitoring it for the rest of the day and weekend.
- FURRYe38Apr 16, 2021Guru - Experienced User
Keep us posted.
njweb wrote:Mine has been stable all day today, knock on wood. (Have not run any speed tests today or, better yet, any downloads to confirm speeds, but no disconnects).
Been using one app for a while today since it reports any disconnects; so far so good...
Will keep monitoring it for the rest of the day and weekend.
- BonacciApr 16, 2021Star
Interested to learn which app you are using to monitor this. Can you share the name of the app?
- njwebApr 16, 2021Luminary
Bonacci wrote:Interested to learn which app you are using to monitor this. Can you share the name of the app?
App was the wrong choice of words (was in a hurry and thinking about several things when I wrote it).
I mean I picked a random online game and had it running for a while so it would alert me of any disconnect (even short-lived)...
- FURRYe38Apr 16, 2021Guru - Experienced User
Please continue to give feed back in your thread:
Please provide feedback to questions presented.
Bonacci wrote:Thanks for your swift response. Yes, this happed prior to the FW update also and I've (factory) reset but unfortunately still have this issue. It actually seems to be getting worse with this afternoon a complete drop of (wired!) connection.