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New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
My experience with the V 16 upgrade is mixed and hard to understand.
As suggested, I powered off all my devices and let the nighthawk docsis modem sync up, and then repowered my main router, let it sync, then repowered the satellite.
I did not do a factory reset which the Netgear admin said was ok.
For about 10 hours, everything was great. Download speeds as measured by the Orbi app were back to 900 mb. Thruput - both wired and wireless was excellent: 600 on wired connections and 400-500 mb on wireless.
Suddenly the wireless thruput as measured on the speed test dropped to 10 - 20 mb. The hardwired speed test had not changed. The Orbi app still reported download for ~800/850 mb but there was just a trickle of data being pumped out of the system.
I have several wired devices (an Apple 4k streamer) connected to the satellite. They were stuttering and buffering all over the place.
I checked the modem and the connection, SNR, and power levels were all nominal. I do not think it was a provider issue.
I repowered the base station and the satellite - let everything sync up and now I'm back to 400 - 500 mb wireless.
Does anyone have any thoughts?
Last point: this was the behavior that the migration to version 4x initiated.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
As suggested, I powered off all my devices and let the nighthawk docsis modem sync up, and then repowered my main router, let it sync, then repowered the satellite.
I did not do a factory reset which the Netgear admin said was ok.
For about 10 hours, everything was great. Download speeds as measured by the Orbi app were back to 900 mb. Thruput - both wired and wireless was excellent: 600 on wired connections and 400-500 mb on wireless.
Suddenly the wireless thruput as measured on the speed test dropped to 10 - 20 mb. The hardwired speed test had not changed. The Orbi app still reported download for ~800/850 mb but there was just a trickle of data being pumped out of the system.
I have several wired devices (an Apple 4k streamer) connected to the satellite. They were stuttering and buffering all over the place.
I checked the modem and the connection, SNR, and power levels were all nominal. I do not think it was a provider issue.
I repowered the base station and the satellite - let everything sync up and now I'm back to 400 - 500 mb wireless.
Does anyone have any thoughts?
Last point: this was the behavior that the migration to version 4x initiated.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
As the previous user posted that is the similar experience I am getting as well
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
Armor.Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Also might try testing with AX mode disabled on the RBR and see if this changes anything.
jamacphoto wrote:
As the previous user posted that is the similar experience I am getting as well- A strange problem happened to me earlier. the rbk753 system me updated by itself tonight to version 4.6.3.16_2.0.51 and this thing that updates automatically and there is not even a way to disable automatic updates I don't like it at all! I haven't restarted the system yet because I didn't have time today and if I can I restart it tomorrow. Returning to the first problem all of a sudden the internet was no longer working or was going at times. My ISP's modem was fully functional and connected to the network. Entering the page of the router orbi it showed me the internet BOX in red with the voice disconnected and not GOOD as usual. I then restarted my ISP modem and the internet started working again and the internet box on the orbi router page now indicates good. Before with version 4.6.4.7 it never gave me this problem! If I can I restart the router and orbi satellites tomorrow. Has anyone had the same problem? Thank you.
Power OFF the ISP Modem, RBS and RBR for 2 minutes then back ON. Unplug the power adapters from the power wall outlet.
Mastra11 wrote:
A strange problem happened to me earlier. the rbk753 system me updated by itself tonight to version 4.6.3.16_2.0.51 and this thing that updates automatically and there is not even a way to disable automatic updates I don't like it at all! I haven't restarted the system yet because I didn't have time today and if I can I restart it tomorrow. Returning to the first problem all of a sudden the internet was no longer working or was going at times. My ISP's modem was fully functional and connected to the network. Entering the page of the router orbi it showed me the internet BOX in red with the voice disconnected and not GOOD as usual. I then restarted my ISP modem and the internet started working again and the internet box on the orbi router page now indicates good. Before with version 4.6.4.7 it never gave me this problem! If I can I restart the router and orbi satellites tomorrow. Has anyone had the same problem? Thank you.- It’s not fixing the satellite randomly drop signal problem yet, seen Netgear still don’t know it’s firmware related or not, in my opinion, just give us a way to downgrade back to 3.x.x firmware and disable the auto update, and we will know it’s a firmware problem or not…..
In brief:
the apartment is 1300 sq feet; router and satellite are on different floors: at least 50 feet away
The modem is a Netgear CM1150V which I provided.
5ghz channel is set on 48 because the baby spectrum analyzer showed none of my neighbors using the channel. 2.4ghz is on channel 1 for the same reason.
Will turn off co-existence and bump clear to send from default value up to 500. Don't want to take it to 2347 because I do emails while I'm streaming.
thanks for the idea. I will do a factory reset, resync the base and the satellite and apply the settings.
again I'm getting 755/800 mbs consistently UNTIL I'm not. very strange.thanks for the suggestions and will report back.
Ok keep us post.
2347 would not effect emails. This is only a beacon value for the wifi connections between the system and wifi devices. Does not effect email apps or systems.
Disappointing news:
After doing the upgrade, a factor reset (two of them( and power cycles galore, the problem of slow wifi has re-emerged. After reset/reboot/repower, wifi speeds were 700/ 800 mb. They are now are 40mb.. The router reports its internal speed test is 850 mb.
overall - i appreciate all the advice, but the performance is still unacceptable.
