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Forum Discussion
FURRYe38
Sep 15, 2021Guru
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
MaleHumanUK
Sep 15, 2021Star
New firmware is very unable for me and has not solved the issue of satellite stability introduced with the new v4 firmware.
Satellite goes through a flashing white light, to solid blue light cycle periodically.
The issue is much worse when I have any LAN devices attached to the satellite. Running devices over Ethernet can almost get the satellite to cycle on demand.
This is very poor from Netgear… it’s been weeks now. Fixes might take a while, I get that, but not allowing a path to downgrade is terrible customer service. And why not I wonder… nothing to do with the new revenue stream from parental controls I am sure…
Satellite goes through a flashing white light, to solid blue light cycle periodically.
The issue is much worse when I have any LAN devices attached to the satellite. Running devices over Ethernet can almost get the satellite to cycle on demand.
This is very poor from Netgear… it’s been weeks now. Fixes might take a while, I get that, but not allowing a path to downgrade is terrible customer service. And why not I wonder… nothing to do with the new revenue stream from parental controls I am sure…
- FURRYe38Sep 15, 2021Guru
What your system auto updated or did you manualy load FW files?
Power OFF the ISP Modem, RBS and RBR for 2 minutes then back ON. Unplug the power adapters from the power wall outlet been done yet?
Last resort would be a full factory reset.
MaleHumanUK wrote:
New firmware is very unable for me and has not solved the issue of satellite stability introduced with the new v4 firmware.
Satellite goes through a flashing white light, to solid blue light cycle periodically.
The issue is much worse when I have any LAN devices attached to the satellite. Running devices over Ethernet can almost get the satellite to cycle on demand.
This is very poor from Netgear… it’s been weeks now. Fixes might take a while, I get that, but not allowing a path to downgrade is terrible customer service. And why not I wonder… nothing to do with the new revenue stream from parental controls I am sure…- MaleHumanUKSep 15, 2021StarFull factory reset has been done.
The issue is the firmware - no amount of resetting is going to fix this for anyone.- FURRYe38Sep 15, 2021Guru
Please make contact with NG support and let them know what your seeing.
Powering OFF differs from resetting.
MaleHumanUK wrote:
Full factory reset has been done.
The issue is the firmware - no amount of resetting is going to fix this for anyone.
- orbiuser1975Sep 15, 2021Apprentice
FURRYe38 wrote:
What your system auto updated or did you manualy load FW files?
Power OFF the ISP Modem, RBS and RBR for 2 minutes then back ON. Unplug the power adapters from the power wall outlet been done yet?
Last resort would be a full factory reset.
Not picking on FURRYe38.. The need to shut everything down, unplug, reset, surely suggests a major flaw in NG's approach to pushing updates if it turns out to fix (any) issues...
- FURRYe38Sep 15, 2021Guru
orbiuser1975 Understand man. I agree about resets and power cycles. Should not be needed. However from personal experiences and seeing what others have posted about, these are just last resort steps that we can try. After that, users need to contact NG support and let them know what your seeing. Not much else we can do here in the forums. NG support needs to take over. I have reached out as well.
orbiuser1975 wrote:
FURRYe38 wrote:
What your system auto updated or did you manualy load FW files?
Power OFF the ISP Modem, RBS and RBR for 2 minutes then back ON. Unplug the power adapters from the power wall outlet been done yet?
Last resort would be a full factory reset.
Not picking on FURRYe38.. The need to shut everything down, unplug, reset, surely suggests a major flaw in NG's approach to pushing updates if it turns out to fix (any) issues...