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Forum Discussion
FURRYe38
Sep 15, 2021Guru - Experienced User
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
Stephonline
Sep 15, 2021Guide
My experience with the V 16 upgrade is mixed and hard to understand.
As suggested, I powered off all my devices and let the nighthawk docsis modem sync up, and then repowered my main router, let it sync, then repowered the satellite.
I did not do a factory reset which the Netgear admin said was ok.
For about 10 hours, everything was great. Download speeds as measured by the Orbi app were back to 900 mb. Thruput - both wired and wireless was excellent: 600 on wired connections and 400-500 mb on wireless.
Suddenly the wireless thruput as measured on the speed test dropped to 10 - 20 mb. The hardwired speed test had not changed. The Orbi app still reported download for ~800/850 mb but there was just a trickle of data being pumped out of the system.
I have several wired devices (an Apple 4k streamer) connected to the satellite. They were stuttering and buffering all over the place.
I checked the modem and the connection, SNR, and power levels were all nominal. I do not think it was a provider issue.
I repowered the base station and the satellite - let everything sync up and now I'm back to 400 - 500 mb wireless.
Does anyone have any thoughts?
Last point: this was the behavior that the migration to version 4x initiated.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
As suggested, I powered off all my devices and let the nighthawk docsis modem sync up, and then repowered my main router, let it sync, then repowered the satellite.
I did not do a factory reset which the Netgear admin said was ok.
For about 10 hours, everything was great. Download speeds as measured by the Orbi app were back to 900 mb. Thruput - both wired and wireless was excellent: 600 on wired connections and 400-500 mb on wireless.
Suddenly the wireless thruput as measured on the speed test dropped to 10 - 20 mb. The hardwired speed test had not changed. The Orbi app still reported download for ~800/850 mb but there was just a trickle of data being pumped out of the system.
I have several wired devices (an Apple 4k streamer) connected to the satellite. They were stuttering and buffering all over the place.
I checked the modem and the connection, SNR, and power levels were all nominal. I do not think it was a provider issue.
I repowered the base station and the satellite - let everything sync up and now I'm back to 400 - 500 mb wireless.
Does anyone have any thoughts?
Last point: this was the behavior that the migration to version 4x initiated.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
ChristineT
Sep 15, 2021NETGEAR Employee Retired
Hello Stephonline ,
Thank you for reporting your experience! I'll relay this to our internal teams for further investigation. Are you experiencing similar issues with any devices connected via WiFi?
Again, thanks for sharing your experience!
ChristineT