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Forum Discussion
FURRYe38
Sep 15, 2021Guru - Experienced User
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
alphanstein
Sep 17, 2021Guide
I just acquired and installed my system a week ago. One day all (4) my satellites were disconnected (2 wired and 2 wireless). I was trying to figure out what happened but then I ended up hitting reboot via the app because I couldn't see what went wrong. They reconnected and then I started searching for why this happened on my brand new system. I was surprised to see the firmware had auto-updated with no notification to me. Having come from a Google Wifi system, they always notified me of an update and if I wanted to proceed. This auto update with no mechanism to shut off auto updates should not be this way, especially if you cannot guarantee 100% of no issues and also have users that are beyond their support window stuck trying to get help for a fee. That is effectively forcing your customers to have to sue you if you cause a problem that they did not agree too. This should be a wake up call to Netgear to put the consumer selection back in the process unless you want to take on the support burden of updates gone wrong for free!
Now as to my system, the reboot worked and devices connected again, but I kept seeing out of sync on one of the satellites pop up occasionally. In hunting what was happening, the auto update did not work for this one until and I had to manually update it so it has the same firmware as the rest now. Two days in I am not seeing the out of sync pop up in the web gui anymore. Just highlighting in case others have the same issue.
FURRYe38
Sep 17, 2021Guru - Experienced User
Be aware that with NG and Orbi, users systems can be updated with out notice seems like so be aware.
If your system IS working, Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
alphanstein wrote:
I just acquired and installed my system a week ago. One day all (4) my satellites were disconnected (2 wired and 2 wireless). I was trying to figure out what happened but then I ended up hitting reboot via the app because I couldn't see what went wrong. They reconnected and then I started searching for why this happened on my brand new system. I was surprised to see the firmware had auto-updated with no notification to me. Having come from a Google Wifi system, they always notified me of an update and if I wanted to proceed. This auto update with no mechanism to shut off auto updates should not be this way, especially if you cannot guarantee 100% of no issues and also have users that are beyond their support window stuck trying to get help for a fee. That is effectively forcing your customers to have to sue you if you cause a problem that they did not agree too. This should be a wake up call to Netgear to put the consumer selection back in the process unless you want to take on the support burden of updates gone wrong for free!
Now as to my system, the reboot worked and devices connected again, but I kept seeing out of sync on one of the satellites pop up occasionally. In hunting what was happening, the auto update did not work for this one until and I had to manually update it so it has the same firmware as the rest now. Two days in I am not seeing the out of sync pop up in the web gui anymore. Just highlighting in case others have the same issue.