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Forum Discussion
FURRYe38
Sep 15, 2021Guru - Experienced User
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
thebishop
Sep 27, 2021Apprentice
I also got auto updated.
After having been running flawlessly for a LONG time, we now have the main router dropping the internet connection several times per week and requires a reboot to regain it. After reboot it does reconnect, so the other end is working.
Disaster to push out such a flakey FW automatically
After having been running flawlessly for a LONG time, we now have the main router dropping the internet connection several times per week and requires a reboot to regain it. After reboot it does reconnect, so the other end is working.
Disaster to push out such a flakey FW automatically
- tomhutchingsSep 27, 2021Star
Hi,
I'm thinking I might of been caught up in this FW update as well. I can't sync a RBS unit to my RBR for at least 2 weeks now... I fear it's bricked, the FW update took place and now I can't reconnect the RBS unit to my RBR. I've tried factory resets, power resets, reboots, resyncs but nothing seems to get the RBR to allocate an IP address to my RBS unit. The other RBS is wired and not (yet) showing any issues.
I've only had these units for 4 months, cost me £500 and I'm starting to feel like I've been mugged off here. HOw do we proceed with RMA's for these RBS units? Otherwise, might be less stress just to return these units and buy something a little more stable!Cheers
Tom.
- FURRYe38Sep 27, 2021Guru - Experienced User
You'll need to contact NG support and ask for help and information regarding an RMA.
tomhutchings wrote:
Hi,
I'm thinking I might of been caught up in this FW update as well. I can't sync a RBS unit to my RBR for at least 2 weeks now... I fear it's bricked, the FW update took place and now I can't reconnect the RBS unit to my RBR. I've tried factory resets, power resets, reboots, resyncs but nothing seems to get the RBR to allocate an IP address to my RBS unit. The other RBS is wired and not (yet) showing any issues.
I've only had these units for 4 months, cost me £500 and I'm starting to feel like I've been mugged off here. HOw do we proceed with RMA's for these RBS units? Otherwise, might be less stress just to return these units and buy something a little more stable!Cheers
Tom.
- tomhutchingsSep 27, 2021Star
Thanks FURRYe38 - will have a look into this. It would be great if a FW update coming soon would just fix this... I'm not sure why it's all up to the customer to fix and troubleshoot these issues which seem to have been brought on my the FW update. Do you much insights into the release schedule of the FW releases and timelines?
Kind regards
Tom.
- N3tworkDud3Sep 27, 2021Apprentice
Tom - save yourself some trouble - take them back, get a refund, and buy a product from another company. Firmware udpates have been an issue for this company since 2017 it seems - sending them out without notification and allowing users to only manually update them. Even if you fix your current issues, nothign says you won't go through this again when you are out of support and abiliity to return. I"m SOL like many others here.