NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
For your information, before 4.6.3.16 release, as I had no technical solution from support team, I wrote an email to the Netgear CEO to inform him about the new firmware issues many people were facing.
I also sent him links to Netgear forum were many customers were complaining since the automatic 4.6.3.7 upgrade.
The next day expert support team contacted me to to try Beta 4.6.3.16 firmware.
So Netgear is aware of the Orbi firmware problems at the higher management level.
Hopefully the new firmware solved all my stability issues even if maybe sometimes I still have some disconnection of the RBS because one day I saw the RBS resynchronizing with the RBR. Maybe it happened other times but I did not noticed it.
We are 2 working at home and evrything is stable since now, so for me the new firmware is much better than 4.6.3.7 even if I lost confidence in Orbi system and am stressed about upcoming automatic upgrades.
Sorry if I’ve missed something similar in all the many messages but I just got this from Netgear support - and for the moment I’m stable :
If I may suggest, please try to perform a 30-30-30 reset on the affected units and then re-sync them together again.
If the problem persists, we encourage you to perform a 30-30-30 reset on your Orbi. It is highly recommended that you use a timer or make sure to count exact 30 seconds for each process.
For your reference, to do the 30-30-30 reset, please follow the steps below:
1. With the Orbi is plugged in and powered on, depress the reset button for 30 seconds. This button is usually a tiny dot recessed into the back of the Orbi. You may need a jeweler's screwdriver or a bent paperclip to access it.
2. While still holding down the button, unplug the Orbi from its power source for another 30 seconds.
3. With the reset button still held down, turn the power back on and hold for another 30 seconds.
If I may suggest, please try to perform a 30-30-30 reset on the affected units and then re-sync them together again.
If the problem persists, we encourage you to perform a 30-30-30 reset on your Orbi. It is highly recommended that you use a timer or make sure to count exact 30 seconds for each process.
For your reference, to do the 30-30-30 reset, please follow the steps below:
1. With the Orbi is plugged in and powered on, depress the reset button for 30 seconds. This button is usually a tiny dot recessed into the back of the Orbi. You may need a jeweler's screwdriver or a bent paperclip to access it.
2. While still holding down the button, unplug the Orbi from its power source for another 30 seconds.
3. With the reset button still held down, turn the power back on and hold for another 30 seconds.
Thanks for letting us know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
Dd852 wrote:
Sorry if I’ve missed something similar in all the many messages but I just got this from Netgear support - and for the moment I’m stable :
If I may suggest, please try to perform a 30-30-30 reset on the affected units and then re-sync them together again.
If the problem persists, we encourage you to perform a 30-30-30 reset on your Orbi. It is highly recommended that you use a timer or make sure to count exact 30 seconds for each process.
For your reference, to do the 30-30-30 reset, please follow the steps below:
1. With the Orbi is plugged in and powered on, depress the reset button for 30 seconds. This button is usually a tiny dot recessed into the back of the Orbi. You may need a jeweler's screwdriver or a bent paperclip to access it.
2. While still holding down the button, unplug the Orbi from its power source for another 30 seconds.
3. With the reset button still held down, turn the power back on and hold for another 30 seconds.Like that's going to repair poorly coded and QA'd firmware.....
The new routers arrive today. With wired backhaul, I expect it'll work out just fine. At the very least I can control when the firmware gets pushed.
That's really the thing that pushed me to dump netgear across the board. I had a perfectly stable network, but wasn't asked, notified, or allowed to control when/how the upgrade happened. That's not acceptable. Full Stop.
Good Luck then.
