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Forum Discussion
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
So are you on v14 now?
I recommend a full power OFF of the RBS and RBR for at least 1 minute then back ON with the RBR first the RBS lastly.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
v14 works better but still I get a couple times a day a disconnect between satellite and router.
In my office my laptop suddenly goes weaker wifi and I lose all my zoom call, today this happened on a live zoom podcast recording :(
I felt ashamed, paying this much money for the best system out there and being scammed by their firmware update, its like a scam :( But now I have enough and switching to another company.
Try this users process as it seemed to help him:
Also since your on v14 now, please post any futher posts in this thread:
v3.16 has been superceded by v5.14
Thank you[sorry wong thread]
Manually upgraded to this FW (previously on the 4.6.3.7 version). No issues so far. Keeping the 20/40 MHz Coexistence unchecked in the advanced wireless setting for now.
The last three firmware updates have changed my system from functional to completely unusable. Dropouts constantly, unstable, unworkable. I've done so many factory resets. I gave up and I've unplugged the entire system, I am using my single ISP modem on the ground floor, and it is much better (actually an upgrade).
The way I see it, I was scammed out of 600 euros by this slimy excuse for a company.
- Its absolutely a 600 euros scam! I agree with you.
I spent days trying to fix it but what Ive done now is to downgrade to the v3 firmware and everything is back to normal. I recommend doing that l, it wasnt easy at all but seems to be working fine now.
I followed these instructions:
1. Downgrade the Firmware to V3.2.10.10 for both Router and the Satellite, which is the very first Firmware version. Using the way I mentioned in previous thread that pressing F12 in the downgrade page and unhide the Yes button.
This Firmware version has Telnet option on Debug page. 2. After that, perform factory reset on both Router and the Satellite. 3. Finish basic configuration, but DO NOT connect to internet yet. 4. Enable Telnet option on both Router and the Satellite in their Debug.html page. 5. Telnet connect to both devices, and ran the following: nvram set auto_upgrade_enable=0 nvram set ver_check_https_svr1=http.fw.updates1.aaa.com nvram set ver_check_ftp_svr1=updates1.aaa.com nvram set ver_check_ftp_svr2=updates1.aaa.com nvram set ver_check_ftp_svr3=updates1.aaa.com nvram set lang_check_ftp_svr=updates1.aaa.com nvram set install_fw_upgrade_latest=0 nvram set ver_check_enable=0 nvram set ver_check_ftp_password=aaa@aaa nvram set control_cloud_backend_fw_url=https://http.fw.updates1.aaa.com nvram set promotion_server=updates1.aaa.com nvram commit
6. Make sure the above run on both devices. 7. Go to Managment page -> Advanced -> Security -> Block Sites : a. Keyword Block set to "Always"
b. Add the following key words: http.fw.updates1.netgear.com
updates1.netgear.com
c. Click Apply.
8. Perform a Soft reboot from Advanced Home : -> Reboot -> Connect back to the Internet.
9. After that, my firmware update page showing this:
Status:
Router RBR750 RBR750 V3.2.10.10 Service unreachable Satellite RBS750 Orbi Satellite-1 V3.2.10.10 Service unreachable
10, I will monitor for a day or so to see if this works. Thanks for the guide on downgrading back to v3. I'll also give it a try.
For anyone in this thread who is defending NG, shame on you. How can you honestly defend a billion dollar company that is signing borked firmware updates and not even acknowledging any user issues? This is a shambles, and they should offer an easy way to downgrade without having to bloody telnet in.
What a disgrace.
IF your ISP modem has a built in router already, you dont' have to downgrade to v10, you could just downgrade to last version of v3 then block NGs auto update service to the Orbi router on the ISP router.
jordand wrote:
The last three firmware updates have changed my system from functional to completely unusable. Dropouts constantly, unstable, unworkable. I've done so many factory resets. I gave up and I've unplugged the entire system, I am using my single ISP modem on the ground floor, and it is much better (actually an upgrade).
The way I see it, I was scammed out of 600 euros by this slimy excuse for a company.
- If I do the v3 downgrade, will auto updates perm be disabled? Or will all these changes through telnet be erased if I do a manual load of a firmware?
I’m concerned that I’m changing something permanently in the router that I may live to regret.
P.s. totally agree with the sentiment that people should stop defending Netgear. The handling of this is shameful. Stuff goes wrong, that’s fine - the making of a good company is how they deal with that. This silence from Netgear is deafening.
FURRYe38 wrote:IF your ISP modem has a built in router already, you dont' have to downgrade to v10, you could just downgrade to last version of v3 then block NGs auto update service to the Orbi router on the ISP router.
jordand wrote:The last three firmware updates have changed my system from functional to completely unusable. Dropouts constantly, unstable, unworkable. I've done so many factory resets. I gave up and I've unplugged the entire system, I am using my single ISP modem on the ground floor, and it is much better (actually an upgrade).
The way I see it, I was scammed out of 600 euros by this slimy excuse for a company.
My ISP modem can't do that, I'm pretty sure.
There a brand and model # of this modem?
jordand wrote:
FURRYe38 wrote:
IF your ISP modem has a built in router already, you dont' have to downgrade to v10, you could just downgrade to last version of v3 then block NGs auto update service to the Orbi router on the ISP router.
My ISP modem can't do that, I'm pretty sure.
FURRYe38 wrote:There a brand and model # of this modem?
jordand wrote:
FURRYe38 wrote:IF your ISP modem has a built in router already, you dont' have to downgrade to v10, you could just downgrade to last version of v3 then block NGs auto update service to the Orbi router on the ISP router.
My ISP modem can't do that, I'm pretty sure.
It's a Ziggo Connectbox Giga.
From the limited search I did, seems like this box has a built in router and wifi...
So are you saying that this particular router doesn't have the ability to block host name or IP addresses from WAN side sources?
Thats a shame. :smileyembarrassed: Ok. You'll have to do the long method then to block.
