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Forum Discussion
New RBR850 / RBS850 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
Typing this from my laptop hardwired into my ISP's modem to get internet access.
Add me to the list of systems absolutely trashed by this update. Have been using the system for nearly 1.5 years without an issue and now I cannot even log into the RBR to roll back the software. Will be factory resetting everything in short order.
Unbelievable.
I sometimes wonder if NETGEAR believes there would be a lot more people complaining in the forums if there was something wrong with the firmware. I don't think enough people have been raising this / complaining about it - 1) because they know they have 90 day support and it's not easy to get ANYTHING accomplished outside of the 90 days and 2) it's taking so long to actually replace/update this 4.6.3.16 software and the end up second guessing themselves.
I had my RBK852 since March - it's been perfect until this. I have been escalating online and was able to get a response from NETGEAR via Facebook which the escalation helped by having someone call me and discuss this entire situation. I've had a NETGEAR rep working a lot with me (great guy named Eahl) but after creating an RMA (should be a KIT replacement) the RMA team took over, and sent only an RBR850 (which looks older and dirtier than mine from March) and the RBS850 was never sent and I'm still waiting for it to ship to me. There is a 10 day limit on sending back my units or I'll get charged, but I have asked repeatedly to extend this to try both units out. I'm still worried that even after getting different units sent to me that the issues will still exist.
I'm very appreciative of the SuperUsers who have been amazing at sharing/sending ideas and thoughts. Once I get the RBS replaced and set them up I'll let the forum know if anything has improved. It's caused HOURS of being on the phone, and multiple inconveniences of rebooting/resetting/unplugging - and that's in addition to all of the dropouts/disconnects I've had at home (and my wife) while working from home and being embarrassed on calls and missing out. It's just been a bad situation overall.
Don't fool your self in thinking NG is not aware of the problems with v4 FW. They are aware!!!
I would check this out.
I put my 8 series back online this past weekend.
What I did:
Only problem I saw that was resolved by connecting 1 RBS to ethernet to the RBR:
Also users have expressed that a factory reset and setup from scratch with out the RBS being added during the setup wizard, adding them later on seems to work best. Same thing I did as well.Also some users have expressed that disabling AX mode on 2.4Ghz also seem to help some users.
nexpos wrote:
I sometimes wonder if NETGEAR believes there would be a lot more people complaining in the forums if there was something wrong with the firmware. I don't think enough people have been raising this / complaining about it - 1) because they know they have 90 day support and it's not easy to get ANYTHING accomplished outside of the 90 days and 2) it's taking so long to actually replace/update this 4.6.3.16 software and the end up second guessing themselves.
I had my RBK852 since March - it's been perfect until this. I have been escalating online and was able to get a response from NETGEAR via Facebook which the escalation helped by having someone call me and discuss this entire situation. I've had a NETGEAR rep working a lot with me (great guy named Eahl) but after creating an RMA (should be a KIT replacement) the RMA team took over, and sent only an RBR850 (which looks older and dirtier than mine from March) and the RBS850 was never sent and I'm still waiting for it to ship to me. There is a 10 day limit on sending back my units or I'll get charged, but I have asked repeatedly to extend this to try both units out. I'm still worried that even after getting different units sent to me that the issues will still exist.
I'm very appreciative of the SuperUsers who have been amazing at sharing/sending ideas and thoughts. Once I get the RBS replaced and set them up I'll let the forum know if anything has improved. It's caused HOURS of being on the phone, and multiple inconveniences of rebooting/resetting/unplugging - and that's in addition to all of the dropouts/disconnects I've had at home (and my wife) while working from home and being embarrassed on calls and missing out. It's just been a bad situation overall.
