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Forum Discussion
New RBR850 / RBS850 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
RBK852 owner here.
Ever since the releace of V4.6.3.16_2.0.51 j have been having constant issues. I have tried all the solutions I can find in the community and to no avail.
Frequent (multiple times daily) all devices lose connection to the WiFi and wired network, Also, the router appears to be rebooting itself randomly because all my log data is getting reset and the only data in the log reflects a restart and reassiging of IP addresses.
I have been a Orbi user for years and had a RBK52 kit prior to upgrading to the RBK852,
This is frustrating to no end. Particularly because even if I do an formware downgrade the system auto updates to the latest buggy firmware. I have Telnet no longer seems to be an option on the debug page (not sure which firmware version removed this) so I can't turn off the auto update function via telnet.
Getting very close to tossing this system and going to another manufacturer of a mesh system.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579What I did to get v4.6.3.16 working on 8 series:
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2155645/highlight/true#M22357
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2154700/highlight/true#M22256
Rads wrote:
RBK852 owner here.
Ever since the releace of V4.6.3.16_2.0.51 j have been having constant issues. I have tried all the solutions I can find in the community and to no avail.
Frequent (multiple times daily) all devices lose connection to the WiFi and wired network, Also, the router appears to be rebooting itself randomly because all my log data is getting reset and the only data in the log reflects a restart and reassiging of IP addresses.
I have been a Orbi user for years and had a RBK52 kit prior to upgrading to the RBK852,
This is frustrating to no end. Particularly because even if I do an formware downgrade the system auto updates to the latest buggy firmware. I have Telnet no longer seems to be an option on the debug page (not sure which firmware version removed this) so I can't turn off the auto update function via telnet.
Getting very close to tossing this system and going to another manufacturer of a mesh system.
FURRYe38 wrote:What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579What I did to get v4.6.3.16 working on 8 series:
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2155645/highlight/true#M22357
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2154700/highlight/true#M22256
Rads wrote:RBK852 owner here.
Ever since the releace of V4.6.3.16_2.0.51 j have been having constant issues. I have tried all the solutions I can find in the community and to no avail.
Frequent (multiple times daily) all devices lose connection to the WiFi and wired network, Also, the router appears to be rebooting itself randomly because all my log data is getting reset and the only data in the log reflects a restart and reassiging of IP addresses.
I have been a Orbi user for years and had a RBK52 kit prior to upgrading to the RBK852,
This is frustrating to no end. Particularly because even if I do an formware downgrade the system auto updates to the latest buggy firmware. I have Telnet no longer seems to be an option on the debug page (not sure which firmware version removed this) so I can't turn off the auto update function via telnet.
Getting very close to tossing this system and going to another manufacturer of a mesh system.
My ISP is a Shaw, in Canada. I don't know off the top of my head which cable modem it is. It is in bridge mode so the NG is the router. BUT, very unlikely this has anything to do with the issue because the NG worked fine until the latest firmware and did my RBK50 prior.
I have read most of the links you provided and tried a bunch of the suggested remedies prior to making this post. I have done a factory reset and recreated all by IP reservations, port forwarding, etc. this included a full power down of the NG and Shaw modem. Nothing has restored the system to being stable or reliable.
I purchased my system (RBK850) and immediately had connectivity issues. Once I thoroughly read these forums and all the attendant issues with the latest firmware, I put my old RBR50 back into play and boxed up the RBK850. I was going to wait until Netgear released a newer firmware, but having seen that this issue has been ongoing for the better part of three months, I sent the unit back for a full refund.
I tried everything here short of placing a firewall in front of my network to block the firmware update. The thought hit me that I spent way too much money to be monkeying around, hence the return for a full refund while I still could.
I went out and purchased the Linksys Velop mesh system. It just works.
The good people on here who help others, Furry to be specific, I appreciate. I might be back once this sad affair has been rectified.
Cheers!
I wish I could return mine but I have had the RBK852 too long to return it.
Out of curiosity, which Velop sytem did you get? I have been looking at them as a replacement.
Rads,
I purchased a Linksys Atlas Pro 6. It was $450 for a three pack. Overall, works really well.
Hello spewak , Rads , ChrisBoer , GoldenRetroGame , elayton28
Thank you for sharing your concerns here. Our engineering team is aware of the frustration being expressed and would love an opportunity to work with you directly to further troubleshoot the issues along with capturing debug logs. This can greatly increase our ability to isolate the issue(s) and begin working on a fix.
If you're willing, please send me a private message with your contact information along with the best days/times to contact you and we'll reach out to you promptly.
Best,
Christine T.
- Why is this thread marked "SOLVED" when it obviously is not? I am sure there are others experiencing issues with this firmware that may not be posting here.
