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Forum Discussion
FURRYe38
Sep 17, 2021Guru - Experienced User
New RBR850 / RBS850 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
Rads
Nov 27, 2021Tutor
RBK852 owner here.
Ever since the releace of V4.6.3.16_2.0.51 j have been having constant issues. I have tried all the solutions I can find in the community and to no avail.
Frequent (multiple times daily) all devices lose connection to the WiFi and wired network, Also, the router appears to be rebooting itself randomly because all my log data is getting reset and the only data in the log reflects a restart and reassiging of IP addresses.
I have been a Orbi user for years and had a RBK52 kit prior to upgrading to the RBK852,
This is frustrating to no end. Particularly because even if I do an formware downgrade the system auto updates to the latest buggy firmware. I have Telnet no longer seems to be an option on the debug page (not sure which firmware version removed this) so I can't turn off the auto update function via telnet.
Getting very close to tossing this system and going to another manufacturer of a mesh system.
FURRYe38
Nov 27, 2021Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579
What I did to get v4.6.3.16 working on 8 series:
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2155645/highlight/true#M22357
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2154700/highlight/true#M22256
Rads wrote:
RBK852 owner here.
Ever since the releace of V4.6.3.16_2.0.51 j have been having constant issues. I have tried all the solutions I can find in the community and to no avail.
Frequent (multiple times daily) all devices lose connection to the WiFi and wired network, Also, the router appears to be rebooting itself randomly because all my log data is getting reset and the only data in the log reflects a restart and reassiging of IP addresses.
I have been a Orbi user for years and had a RBK52 kit prior to upgrading to the RBK852,
This is frustrating to no end. Particularly because even if I do an formware downgrade the system auto updates to the latest buggy firmware. I have Telnet no longer seems to be an option on the debug page (not sure which firmware version removed this) so I can't turn off the auto update function via telnet.
Getting very close to tossing this system and going to another manufacturer of a mesh system.
- RadsNov 28, 2021Tutor
FURRYe38 wrote:What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
You may need to factory reset the system and power the system OFF as well.
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579What I did to get v4.6.3.16 working on 8 series:
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2155645/highlight/true#M22357
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-Online-Update-4-6-3-16-RBR850-RBS850/m-p/2154700/highlight/true#M22256
Rads wrote:RBK852 owner here.
Ever since the releace of V4.6.3.16_2.0.51 j have been having constant issues. I have tried all the solutions I can find in the community and to no avail.
Frequent (multiple times daily) all devices lose connection to the WiFi and wired network, Also, the router appears to be rebooting itself randomly because all my log data is getting reset and the only data in the log reflects a restart and reassiging of IP addresses.
I have been a Orbi user for years and had a RBK52 kit prior to upgrading to the RBK852,
This is frustrating to no end. Particularly because even if I do an formware downgrade the system auto updates to the latest buggy firmware. I have Telnet no longer seems to be an option on the debug page (not sure which firmware version removed this) so I can't turn off the auto update function via telnet.
Getting very close to tossing this system and going to another manufacturer of a mesh system.
My ISP is a Shaw, in Canada. I don't know off the top of my head which cable modem it is. It is in bridge mode so the NG is the router. BUT, very unlikely this has anything to do with the issue because the NG worked fine until the latest firmware and did my RBK50 prior.
I have read most of the links you provided and tried a bunch of the suggested remedies prior to making this post. I have done a factory reset and recreated all by IP reservations, port forwarding, etc. this included a full power down of the NG and Shaw modem. Nothing has restored the system to being stable or reliable.