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Forum Discussion
yanivf
Jan 10, 2023Apprentice
new RBRE950/RBSE950 firmware v6.3.7.10 issues
After upgrading I am unable to see the wired devices that are connected to the satellites. WiFi and router devices show fine in the list.
yanivf
Jan 10, 2023Apprentice
For one of the satellites I don't see any of the wired devices
For the second one. I see only one device out of 3 with ip showing as 'unknown' (see image below)
I haven't resorted to factory reset yet
yanivf
Jan 10, 2023Apprentice
It seems like it is an issue with the 6.3.7.10 satellite firmware.
I downgraded the version on my satellite (back to x.x.x.5) and the devices started to show properly.
I than did the same with the other satellite and it worked as well.
I than upgraded back one of hte satellites (x.x.x.10) and the issue showed up again. Downgrading back solved the issue.
I kept the router version as x.x.x.10 for now.
- plemansJan 11, 2023Guru - Experienced User
After the firmware update, did you try a factory reset of the satellite/routers?
If there's issues after a firmware change, its worth trying to see if an old setting is causing it.
If that doesn't help, then its probably a bug/issue
- yanivfJan 11, 2023Apprentice
Good point plemans. I forgot to mention that when I changed firmware I also have done factory reset on the satellites. I also have done factory reset on the router (all 3) in the initial state when things didn't work. But the fact it was 100% repro on the new firmware version and on both satellites does suggest there is an issue with the new firmware.
- plemansJan 11, 2023Guru - Experienced User
I didn't see the same issue on my firmware so hopefully its just to few cases.
I know the mods/engineers watch the flagship forums a little closer than the standard device forums so hopefully its being tracked