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Forum Discussion
Timothy88
Oct 07, 2021Luminary
New RBR/RBS 750 firmware version 4.6.5.14
Got prompted for new firmware update. Not a chance I’m installing after the last debacle. Any release notes?
- Oct 08, 2021
Looks like it fixes somethings...
kung_fu_curly
Oct 14, 2021Aspirant
Still having issues since this latest update. I've factory reset everything and started again and still get the same issues. Devices struggling and usually failing to get an IP and my two RBS750s drop off and need to be restarted every couple of hours. I've not had any similar issues until I installed 4.6.5.14.
When the RBS750s drop off they get a solid blue light, I can leave them for hours and they remain like this with no connection via them until after a power cycle. None of the devices connected directly to the router seem to be effected by these issues but this is absolutely no use to me, I need the satellites to work reliably.
If you havent already done this update I would avoid it.
FURRYe38
Oct 14, 2021Guru - Experienced User
How was the FW applied? Auto upate, Orbi app or Manually with a web browser?
Something to try and see if this helps:
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150287/highlight/true#M21560
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150391/highlight/true#M21575
https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/New-RBR850-RBS850-Firmware-Version-4-6-3-16-Released/m-p/2150417/highlight/true#M21579
kung_fu_curly wrote:
Still having issues since this latest update. I've factory reset everything and started again and still get the same issues. Devices struggling and usually failing to get an IP and my two RBS750s drop off and need to be restarted every couple of hours. I've not had any similar issues until I installed 4.6.5.14.
When the RBS750s drop off they get a solid blue light, I can leave them for hours and they remain like this with no connection via them until after a power cycle. None of the devices connected directly to the router seem to be effected by these issues but this is absolutely no use to me, I need the satellites to work reliably.
If you havent already done this update I would avoid it.
- kung_fu_curlyOct 14, 2021Aspirant
I applied the FW through the Orbi app.
I've already tried everything in the links which has made no difference to my issues.
Not sure if this will actually have done anything but on one of the satellites I have also tried browsing to the web interface and manually installing the update. It doesn't appear to have made any difference to the issues though.
- FURRYe38Oct 14, 2021Guru - Experienced User
Can go back to last working version then...
- Timothy88Oct 18, 2021Luminary
Did something in this release change with MFA and trusted devices?
I tried to check on my Orbi remotely this morning and it couldn't connect and by accident I found that I had to log into my account again and have an email sent with a confirmation code and add my phone as a trusted device.
If it were a change can Netgear please be more up front about these types of security chagnes, If not a prompt in the app would be nice to let you know thats why you can't connect.