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gandalfgr's avatar
gandalfgr
Aspirant
Jan 02, 2024
Solved

New RBS750 not syncing

I have an existing RBK752 system (1 RBR750 and 1 RBS750). I recently bought a new satellite (RBS750) and went through the set-up process but the satellite was not detected. I've tried the sync proces...
  • gandalfgr's avatar
    Jan 04, 2024

    Found a solution, here was my process.

    1. Factory reset the satellite as CrimpOn suggested
    2. Started the add satelilte flow via the web-ui. Received a "successfully added" message but satellite went to amber and then magenta.
    3. Connected satellite to router via ethernet, looked up the IP address assigened to the satellite via the web-ui as suggested by Furrye383
    4. Connected to the IP address detected in step 3. Default admin/password did not work, but when I tried the same user/ password for the router, I could connect to satellite too
    5. Discovered that the firmware was rather old 3.xx - downloaded the latest 7.6.xx firmware from NG and manually uploaded - ethernet is still connected
    6. Rebooted with ethernet cable still connected to router - finally a blue flash!
    7. Disconnected everything and set up the satellites to desired location, rebooted the whole network
    8. All good!

    Thank you everyone for stepping in.