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gandalfgr's avatar
gandalfgr
Aspirant
Jan 02, 2024
Solved

New RBS750 not syncing

I have an existing RBK752 system (1 RBR750 and 1 RBS750). I recently bought a new satellite (RBS750) and went through the set-up process but the satellite was not detected. I've tried the sync proces...
  • gandalfgr's avatar
    gandalfgr
    Jan 04, 2024

    Found a solution, here was my process.

    1. Factory reset the satellite as CrimpOn suggested
    2. Started the add satelilte flow via the web-ui. Received a "successfully added" message but satellite went to amber and then magenta.
    3. Connected satellite to router via ethernet, looked up the IP address assigened to the satellite via the web-ui as suggested by Furrye383
    4. Connected to the IP address detected in step 3. Default admin/password did not work, but when I tried the same user/ password for the router, I could connect to satellite too
    5. Discovered that the firmware was rather old 3.xx - downloaded the latest 7.6.xx firmware from NG and manually uploaded - ethernet is still connected
    6. Rebooted with ethernet cable still connected to router - finally a blue flash!
    7. Disconnected everything and set up the satellites to desired location, rebooted the whole network
    8. All good!

    Thank you everyone for stepping in.

gandalfgr's avatar
gandalfgr
Aspirant
Jan 04, 2024

Found a solution, here was my process.

  1. Factory reset the satellite as CrimpOn suggested
  2. Started the add satelilte flow via the web-ui. Received a "successfully added" message but satellite went to amber and then magenta.
  3. Connected satellite to router via ethernet, looked up the IP address assigened to the satellite via the web-ui as suggested by Furrye383
  4. Connected to the IP address detected in step 3. Default admin/password did not work, but when I tried the same user/ password for the router, I could connect to satellite too
  5. Discovered that the firmware was rather old 3.xx - downloaded the latest 7.6.xx firmware from NG and manually uploaded - ethernet is still connected
  6. Rebooted with ethernet cable still connected to router - finally a blue flash!
  7. Disconnected everything and set up the satellites to desired location, rebooted the whole network
  8. All good!

Thank you everyone for stepping in.