NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New v3.2.15.25 FW update seen in Orbi App Today...
Have a friend stating that he's seeing v3.2.15.25 appearing as a FW upate for the orib 850 series in the Orbi app. Anyone else? Nothing posted to the manual download site. And look wha...
Also for users of the Armor app, for any questions, help needs or problems seen with this app, NG has a Armor app forum located here:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
Please make your posts there regarding anything Armor related.
Armor information is located here:
https://www.netgear.com/landings/armor
Thank you.
If users decide to update there Orbi 850 systems thru the Orbi app, if users notice problems after the update, please factory reset the system and setup from scratch if you encounter any problems. Make sure the system clears out any lingering FW configurations from prior FW version that may cause problems.
Thank you.
- How do you factory reset?
My devices are faster using mobile vs WiFi after the update.
The iOS app updated from the App Store today also, FYI.Skeelo, take a paper clip and straighten one end-find a small hole on the back of the RBR/RBS unit near the power input. Gently push the straightened paper clip into the small hole (reset) until you feel a click-hold that until the light (formerly green now amber) flashes amber then you are done with the reset-do this procedure to BOTH units before setting up from scratch using the recently updated Orbi app. Make sure in your wireless settings that the CTS/RTS is changed to 2347 vice the default 64. Also, I use WiFi Explorer to analyze my wireless network as it not only shows your network but your neighbors as well-make sure there are no channel conflicts-get as much channel separation as possible from surrounding wireless signals to avoid degradation of your wireless signal.
Be sure to press the reset button for 15 seconds then release.
skeelo wrote:
How do you factory reset?
My devices are faster using mobile vs WiFi after the update.
The iOS app updated from the App Store today also, FYI.
I successfully updated tonight! Mine was not as straight forward as everyone else. I logged into the Web GUI and clicked "update all." I have 1 router and 2 satellites.
After everything was done updating, one of the satellites kept flashing white and never turned solid blue. Rebooting it didn't work either. I ended up resetting all 3 units, and setup the Orbi as a new router. Everything worked great after that, except I enabled Armor in the app, and it was not blocking ANYTHING.
Since I had reset all the equipment, the Orbi app on my iPhone was still linked to the router setup before I performed a hard reset. So I turned Armor off in the app, and then I deleted Orbi app, re-downloaded it from the app store. After establishing the Orbi app with my "new" network, everything works great! I turned Armor on, and it's successfully blocking phishing websites now.
