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Forum Discussion
New V4.6.3.16
Hi all, Installed yesterday the new beta firmware V4.6.3.16. Got some improvements in the wireless connections but totally broke my lan wired stability. I have been quiet and reading the feedback bu...
What do you mean it "totally broke my lan wired stability"?
What is actually happening?
Is the RBS directly connected to the RBR or is there a LAN switch in between? If so, brand and model please.
It's recommended to factory reset the RBR and RBS and setup from scratch. I would also include a pull power OFF for 2 minutes then back ON as well including the modem.
SBS is linked wired. It freezes constantly (if i disconnect the cable, it will link via wifi and works correctly). Was not doing that before. Yes, connected directly. I would wireshark it normally but in this case i'll not even bother with that. So they fixed wifi and broke routing. Good job. This is in a controlled lab environment, no external devices causing issues. Believe me, i know firmware development. Never seen anything like this...
SBS or RBS?
What on the RBS is freezing? The web page? or connections thru the RBS?
It's recommended to factory reset the RBR and RBS and setup from scratch. I would also include a pull power OFF for 2 minutes then back ON as well including the modem. Then walk thru the set wizard. Either add the RBS wirelessly during the setup wizard or afterwards. After the RBS is wirelessly connected, ethernet connect the RBS to the RBR. Be sure to use a good quality LAN cable, CAT6 is recommended. Try a different LAN cable as well. Also try a different port on the RBS. I thought I saw someone post about using different ports to connect on the RBS for ethernet connections, though LAN ports should not matter, just try.
I know perfectly well what is recommended. Thanks for the info. Not sure if its the SBS or routing in the SBR. This firmware is broken in different places... But broken. Happens to devices connected wired in the SBS (didn't test with a switch connected to it but it will have the same result)
So for Orbi Home models, RBR and RBS are designated nonmenclature.
For Orbi Pro Business models, SRR and SRS or SXR or SXS are designated nonmenclature for those models.
Please try a full factory reset on the router and satellite and setup from scratch as suggested to see if problem still happens. If so, then you'll need to open a support ticket with NG and let them know what your seeing.