NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Swn94
Aug 07, 2024Follower
Nighthawk cm2050v & Orbi rbk852
I am having issues trying to connect my nighthawk cm2050v modem to the Orbi router/mesh rbk852. The modem is connected with my xfinity isp perfectly, but the modem and router won’t connect. If keeps t...
FURRYe38
Aug 08, 2024Guru - Experienced User
Does the front LED on the RBR turn PINK when this happens?
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What Firmware version is currently loaded?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.