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Forum Discussion
BSmithline
Jul 18, 2023Aspirant
No "Click the Cancel button" on URL " http://orbilogin.com " RBR760 webpage.
KB 31016 talks about "Click the Cancel button" on URL " http://orbilogin.com " Orbi RBR760 webpage. So you can answer the security questions, and SN of the Orbi to reset the admin password. Is t...
FURRYe38
Jul 18, 2023Guru - Experienced User
Try inputting a invalid password and I think on 3rd try or after, it should give you the password recovery page that you can input the RBR serial number. Once you get in you can change the PW if you need to under Advanced tab/Admin
- BSmithlineJul 18, 2023Aspirant
Well that did not work with Safari, Chrome, or Firefox... My router is at 10.0.0.1 is it is a subnet with the wan port on the 192.168.0.0 network. All that it did was come back with a page with this IP address and a Continue button that just took me back to the login page.
So if anyone who used the method you talked about to get the "Cancel" button to show up. What URL does this take you to once you click it?
- FURRYe38Jul 19, 2023Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...
https://kb.netgear.com/000061277/Which-features-are-disabled-on-my-Orbi-router-when-it-is-set-to-AP-ModeWire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 15 seconds then let go. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
- BSmithlineJul 19, 2023Aspirant
Know that I can perform a factory reset. This is what I am trying not to do as this is the LAN for my son's family on the other side of the house. This is why we are on separate subnets.
Must be a URL that would take me to a webpage on the Orbi RBR760 to reset the admin password. Just need to know what it is.