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Forum Discussion
No Devices Connecting to my Satellites RBR750 and RBS750P's
I am hopeful someone can assist here. I purchased an RBK753P kit back in February. A month ago the Hardline ports on the router stopped working. I contacted service, they determined it was a hardw...
Well like I mentioned, I don't have my original Router to compare, but here is an image of one of the SATs - The Router is clearly a RBR750 (no P after the written model) - and the sats are RBS750P in the image. These models also reflect in the web GUI.
What was the original router? Another RBR750?
Interesting. Where did you get this set from? Have never need a P model in the model name. Wondering if this was from some special market or from an ISP maybe?
Ok, I see, there was a P series kit. RBK750P, which seems to be a 350 series hardware, RBR and RBS 350:
https://www.netgear.com/support/product/rbk752p/#download
So this is v6 FW specific for this model kit then.
And you got a actual RBR750 which doesn't support the v6 FW. Never did. So your system won't work together with the RBR750 actual and these RBS750P (RBS350) satellites that use v6 FW.
What happened to the original RBR750P router unit?
Only thing that you can do, if your going to keep the RBR750, find you some RBS750 actual model# satellites and then get them updated to v7 FW and then your system will be good to run.
These are actual RBS750s: https://www.netgear.com/support/product/rbs750/
Thanks for the input. The original routers ethernet ports just stopped working. Only the uplink worked.
I have been working with support this morning and they agree I have been sent the incorrect part. ugh, been messing with this for weeks, all for nothing I guess. Sounds like i will get the correct on soon.
thanks again for the assist.
Ok, ya ask NG for the correct RBR750P(RBR350) unit. The actual RBR750 unit won't work.
Good Luck.Oh and to answer your question of where I got it, it was an Amazon purchase. - product link -
https://www.amazon.com/gp/product/B0CY6S9KHF/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1