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Forum Discussion
No devices connecting to satellite
For whatever reason the devices connected to WiFi are all trying to connect to the router in the basement instead of the satellites closest to them. Our main TV sits next to a satellite and still conn...
Well we do not have a choice as the basement is where the fiber line comes into the house and this is where it’s been for the past three years. We’ve only had issues since upgrading to Orbi.
The firmware is current according to Netgear. V3.2.16.6_1.4.4
We have a Nokia ONT. I have no idea what model it is. It’s brand new from our service provider.
Our home is 2100 sq ft and the satellites are well outside 30 feet apart.
I do not see an Advanced Settings on the app.
I am not tech savvy so most of this doesn’t make sense. But I feel like for $500+ I shouldn’t have this much issue with the product not working properly and getting no support from Netgear.
The firmware is current according to Netgear. V3.2.16.6_1.4.4
We have a Nokia ONT. I have no idea what model it is. It’s brand new from our service provider.
Our home is 2100 sq ft and the satellites are well outside 30 feet apart.
I do not see an Advanced Settings on the app.
I am not tech savvy so most of this doesn’t make sense. But I feel like for $500+ I shouldn’t have this much issue with the product not working properly and getting no support from Netgear.
Well you don't have to have the wifi router in the basement if the ONT is located there. A longer LAN cable in between the ONT and RBR can help you move the RBR to a main floor. Suggestion here.
For acces to advanced features, you have to use a PC or laptop and a web browser and navigate to orbilogin.com or 192.168.1.1.
Model# would be help for ONT...