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firenut34's avatar
firenut34
Aspirant
Dec 15, 2022
Solved

No increase in speed after upgrading my service

I have the RBR750 and RBS750 x1. My house is 2 story 2700sqft. I have frontier fios and upgraded from 500/500 to 1gig and didn’t see any change in the numbers. Orbi app is showing 508 download and 510...
  • CrimpOn's avatar
    CrimpOn
    Dec 16, 2022
    firenut34 wrote:
    Directly to the ONT? Don’t you have to have a router first?

    No router needed to connect one device.  Of course, nothing else in the house will have internet during this experiment. Hook it up. Measure speed. Then reconnect the router.

firenut34's avatar
firenut34
Aspirant
Dec 16, 2022
Directly to the ONT? Don’t you have to have a router first?
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Dec 16, 2022
firenut34 wrote:
Directly to the ONT? Don’t you have to have a router first?

No router needed to connect one device.  Of course, nothing else in the house will have internet during this experiment. Hook it up. Measure speed. Then reconnect the router.

  • firenut34's avatar
    firenut34
    Aspirant
    Dec 17, 2022
    Sure enough, I did as you said and it was 500/500. So I contacted Frontier and they are coming Tuesday. Now to get hold of their billing department to get a refund for the last month of paying for 1 gig when I didn’t get it. Thanks.