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Forum Discussion
No internet on MacBook after firmware update on Orbi 6 AX6000
Been running the Orbi 6 AX6000 for almost 1yr with no problems. Router updated firmware last night and now my MacBook has no internet. I can see and connect to my ssid but no web pages will load. Ever...
What version did you update too?
Has a full power OFF of the RBR and RBS for 30 seconds then back ON, been performend since last update?
What does the wifi icon report when connected to the RBR?
What OSX version are you using?
Firmware shows V3.2.16.22. Looks like you're showing a more recent one. I shut down the router and satellite completely and let them sit a couple of times. Using OS Mjoave 10.14.6. Not sure which wifi icon you're referring to. On my mac under the wifi button it shows my ssid with a check mark and connected. I'll try the firmware update you linked. I'm pretty sure when I checked for an update on the app it said it had the latest. How do I get the firmware update on the router from the download link if my mac isn't connecting to the router? Thanks!
The wifi icon thats on the top tool bar near the date and time on OSX.
I would also turn OFF The wifi radio on the mac for 5 seconds then turn it back on and check.
You might turn OFF 1 RBS as well.
I presume your mac doesn't have a eithernet port? I know mine doesn't and I had to get a USB C to ethernet adapter.