NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Seacrazed310
Mar 08, 2021Aspirant
No internet on MacBook after firmware update on Orbi 6 AX6000
Been running the Orbi 6 AX6000 for almost 1yr with no problems. Router updated firmware last night and now my MacBook has no internet. I can see and connect to my ssid but no web pages will load. Ever...
Seacrazed310
Mar 08, 2021Aspirant
Firmware shows V3.2.16.22. Looks like you're showing a more recent one. I shut down the router and satellite completely and let them sit a couple of times. Using OS Mjoave 10.14.6. Not sure which wifi icon you're referring to. On my mac under the wifi button it shows my ssid with a check mark and connected. I'll try the firmware update you linked. I'm pretty sure when I checked for an update on the app it said it had the latest. How do I get the firmware update on the router from the download link if my mac isn't connecting to the router? Thanks!
FURRYe38
Mar 08, 2021Guru - Experienced User
The wifi icon thats on the top tool bar near the date and time on OSX.
I would also turn OFF The wifi radio on the mac for 5 seconds then turn it back on and check.
You might turn OFF 1 RBS as well.
I presume your mac doesn't have a eithernet port? I know mine doesn't and I had to get a USB C to ethernet adapter.