NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Bartjen12's avatar
Bartjen12
Follower
May 10, 2020

No possible to see my connected devices

Good evening,

I had the Orbi RBK 50 system and I could see all my connected devices. Now I have the new System Orbi RBK853 and it is no possible to see my connected devices.

Has anyone had this problem?

2 Replies


  • Bartjen12 wrote:

    I had the Orbi RBK 50 system and I could see all my connected devices. Now I have the new System Orbi RBK853 and it is no possible to see my connected devices.


    You are more likely to get an informed response from people who participate in the Orbi "AX" community forum:

    https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax 

    Those of us who check in with this forum mostly have the residential WiFi 5 products (not "Pro", not "AX")

     

    Good Luck

  • What Firmware version is currently loaded?

    What browser are you using? 

    Using Orbi app? 

    How many devices do you have? 

     


    Bartjen12 wrote:

    Good evening,

    I had the Orbi RBK 50 system and I could see all my connected devices. Now I have the new System Orbi RBK853 and it is no possible to see my connected devices.

    Has anyone had this problem?