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Forum Discussion

TheMOHAAMaster's avatar
Sep 16, 2021
Solved

No wifi from RBR850 or satellite. Satellite is solid magenta

It was working fine yesterday but today nothing will connect to wifi. I contacted google fiber and everything was fine on their end. I have tried rebooting the router multiple times to no avail. The s...
  • FURRYe38's avatar
    FURRYe38
    Sep 16, 2021

    Factory reset the RBR and RBS. when you see the front pulsating WHITE, Power OFF for 2 minutes on the RBR and RBS. Leave the RBS OFF. Walk thru the setup wizard on the RBR using a wired PC and web browser. Check internet access with the RBR only. Wired and wireless. 

     

    When the RBR is back to ready, use the sync buttons on the RBS and RBR to sync the RBS. I would do this with the RBS in same room as teh RBR. 10 feet distance.