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Forum Discussion
TheMOHAAMaster
Sep 16, 2021Tutor
No wifi from RBR850 or satellite. Satellite is solid magenta
It was working fine yesterday but today nothing will connect to wifi. I contacted google fiber and everything was fine on their end. I have tried rebooting the router multiple times to no avail. The s...
- Sep 16, 2021
Factory reset the RBR and RBS. when you see the front pulsating WHITE, Power OFF for 2 minutes on the RBR and RBS. Leave the RBS OFF. Walk thru the setup wizard on the RBR using a wired PC and web browser. Check internet access with the RBR only. Wired and wireless.
When the RBR is back to ready, use the sync buttons on the RBS and RBR to sync the RBS. I would do this with the RBS in same room as teh RBR. 10 feet distance.
TheMOHAAMaster
Sep 16, 2021Tutor
Version is 4.6.3.16 and the router is connected to a Google Fiber jack and yes I have had both off for over a minute. Like it acts like its connected. Router led is off cays its connected on the app it shows the satellite green but when I go to the satellite the led on it is magenta.
FURRYe38
Sep 16, 2021Guru - Experienced User
Factory reset the RBR and RBS. when you see the front pulsating WHITE, Power OFF for 2 minutes on the RBR and RBS. Leave the RBS OFF. Walk thru the setup wizard on the RBR using a wired PC and web browser. Check internet access with the RBR only. Wired and wireless.
When the RBR is back to ready, use the sync buttons on the RBS and RBR to sync the RBS. I would do this with the RBS in same room as teh RBR. 10 feet distance.
- TheMOHAAMasterSep 16, 2021TutorFactory reset worked thanks
- FURRYe38Sep 16, 2021Guru - Experienced User
Good.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.