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Forum Discussion
Teamgoroff
Dec 26, 2019Aspirant
No wifi name displayed
PLease HELP!!! I have been trying to get my Orbi RBX50 setup all day. It first seemed to be working correctly but then got caught in a loop when it tried to update the firmware. After that It woul...
- Dec 26, 2019
The white flashing light on top means that the router is booting up. If it doesn't stop flashing, that would indicate that it is stuck in some sort of boot loop, likely due to a failed firmware update. If this is the case, I'm afraid that your only option is to seek a replacement unit.
Teamgoroff
Dec 26, 2019Aspirant
Yes, and I did this a number of times. by myself and with the tech on the phone.
I currently have a green power light and the top light is blinking white (slowly).
How do I do a fireware rest if I cant get anything to recognize the router?
Bandito
Dec 26, 2019Luminary
The white flashing light on top means that the router is booting up. If it doesn't stop flashing, that would indicate that it is stuck in some sort of boot loop, likely due to a failed firmware update. If this is the case, I'm afraid that your only option is to seek a replacement unit.
- TeamgoroffDec 26, 2019Aspirant
That's what I was afraid of.
I started the process with Customer Support (sent an email as directed by Tech Support). Waiting for them to get back to me so I can get this moving.
The router that came with my service is terrible. It keeps dropping.
Thanks
- FURRYe38Dec 26, 2019Guru - Experienced User
Please remember to post in the Orb AC forum for you model Orbi for your future needs.
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Hope NG can resolve this for you. :smileywink: