NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Not seeing Orbi Outdoor in Router
I am brand new to the ORBI router. I have a 750 with 1 satellite. I did not get sufficient signal to our detached garage to operate one camera and my garage door opener. Support recommended that I ge...
I have the RBS50Yv2. It appears to be working fine. Outdoor signal is great. Just can't see it in the router – like it doesn’t exist.
Since it cannot operate as a "satellite" on the 750 system, it will appear in the list of Attached Devices as a device. Perhaps if you go through the entire list, there will be one device that you do not recognize?
Another tactic is to look at the product label on the bottom of the RBS50Y and record the WiFi MAC address.*
If that MAC address appears in the table of Attached Devices, you have found it.
* Depending on how the RBS50Y was mounted, this may be physically challenging.
Finally got off support with Netgear and they confirmed it is defective so I am not nuts. I could not see the MAC address which was what my original issue was-it was not there. Replacement!!!
Since the garage door and camera are now working correctly, perhaps the satellite was not needed?
Do those devices show up in the Attached Device list?