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Forum Discussion
Odd behaviors with device connections to the rbr750 / rbk753s-100nas
Devices have trouble connecting to the closest router/satellite. As aresult the performance of some devices are poor, e.g. alram system, security cameras, doorbell cameras, Roku, garage door openers,...
A couple things.
1.you posted in the general nighthawk forum and not the forum for the Orbi AX devices. The Orbi forum will have more experts in those devices. https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/bd-p/en-home-orbi-ax
2. the device is the one who chooses whether to be connected to the satellite versus the router. its the devices own roaming/connection protocol that determines that. A few things can impact it such as distance/obstructions/interference
3. the dotted vs dashed line? When its a solid line, its indicating the satellite is hardwired to the router. When its dashed, its indicating its connected to the router using the wireless backhaul. Did you have the satellites hardwired in at some point but not anymore?
Interesting about the solid/dashed lines in the app. The app used to always show solid lines, but no longer. And no, they have never been hard wired to the router. Not sure why it used to show them as hard wired previously. But thank you for that explanation.
As far as where to post, the website forum is a mess. It asks the model, and other questions to help guide posting location. Yet here is where it ends up. They need to do a lot of work on this forum and more. Very clumsy and I give it a barely passing grade for design and ease of use. Thanks
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
You don't have to input a product model in the drop down list.
Be sure to visit and post about this over in the Orbi AX forum.
Thank you and good luck.
I don't have a model AX. This forum is a poorly designed frustrating glitchy mess. Even the follow up emails take me to pages that don't exist. What a hot mess it all is. Ugh!
As far as the devices determining the router/satellite to connect to, why would they connect to something 100+ feet away and a few rooms away, instead of the main router only a couple feet or less away? Can they connection be redirected?
