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Forum Discussion
gobananasnet
Oct 17, 2021Apprentice
Odd behaviors with device connections to the rbr750 / rbk753s-100nas
Devices have trouble connecting to the closest router/satellite. As aresult the performance of some devices are poor, e.g. alram system, security cameras, doorbell cameras, Roku, garage door openers,...
plemans
Oct 18, 2021Guru - Experienced User
A couple things.
1.you posted in the general nighthawk forum and not the forum for the Orbi AX devices. The Orbi forum will have more experts in those devices. https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/bd-p/en-home-orbi-ax
2. the device is the one who chooses whether to be connected to the satellite versus the router. its the devices own roaming/connection protocol that determines that. A few things can impact it such as distance/obstructions/interference
3. the dotted vs dashed line? When its a solid line, its indicating the satellite is hardwired to the router. When its dashed, its indicating its connected to the router using the wireless backhaul. Did you have the satellites hardwired in at some point but not anymore?
gobananasnet
Oct 18, 2021Apprentice
Interesting about the solid/dashed lines in the app. The app used to always show solid lines, but no longer. And no, they have never been hard wired to the router. Not sure why it used to show them as hard wired previously. But thank you for that explanation.