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Forum Discussion
Odd issue with xfinity wifi and RBR850 and two satellites--Bridge Mode issues
Current Firmware Firmware Version V4.6.14.3_2.3.12 I am having an odd issue with RBR850 system and two satelites. I currently use and RBR850 with two RBS850 satellites and have been running my ...
If you hadn't changed anything on the Orbi system or on the ISP bridged mode, something would be at the ISP service level that could be causing this. Something to ask the ISP about to check there services up to the modem.
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Also if all this doesn't work to help resolve, your system is behind in FW:
I’ll try this again. Thanks for responding.
I have my firmware set to auto update. Is it safe to manually download and install the update?
Yes. Use a PC and web browser. Update the RBS first, then RBR lastly.
Thanks I figured I was fine since I left it on auto update. Sounds like we are still on older software though. Very odd it wouldnt just auto update it.
Sometimes NG may not auto push FW. NG got bit over the years doing this which causes problems. So NG is being more careful and gave users control over that. So if your system hasn't auto updated, its ok. You can manually do it. What I prefer doing anyways. I recommend on power OFF of the system for 30 seconds then back ON after the FW load has been processed by the RBS and RBR.