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Forum Discussion
CatchMeCory
Nov 03, 2021Follower
One computer on network suddenly unable to connect to internet, although is connected to network
I have the RBR750 mesh with router and satelittes. Suddenly today one laptop in the house cannot get internet although is connected to the Orbi network. When I disconnect from the Orbi network and co...
plemans
Nov 04, 2021Guru - Experienced User
If you're fibre service has its own wifi, its has its own routing functions and causes a double nat. Not all devices play well with a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode