Forum Discussion

Tutor

Sep 20, 2022

Solved

One device connected to RBS750 getting no internet access, all other devices are fine

Hi Orbi comminuty, I have 1 RBR 750 and 2 RBS750 setup in my home, the RBR was put upstairs and 2 RBS downstairs. All have been upgraded to the most recent firmware v4.6.9.11. All of a sudden...

starluke
Jan 01, 2023
FURRYe38 ekhalil I finally found the solution for my issue. I had the same issue with below post in the community. By completed resetting both RBR and RBS to factory setting solved my issue. Thanks everyone!

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Only-1-device-MacBook-Air-not-connecting-to-satellite-RBS750/m-p/2262739#M39144

starluke

Tutor

Jan 01, 2023

FURRYe38 ekhalil I finally found the solution for my issue. I had the same issue with below post in the community. By completed resetting both RBR and RBS to factory setting solved my issue. Thanks everyone!

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Only-1-device-MacBook-Air-not-connecting-to-satellite-RBS750/m-p/2262739#M39144

FURRYe38

Guru - Experienced User

Jan 02, 2023

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡