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rgkruse's avatar
rgkruse
Tutor
Jan 16, 2024
Solved

One device does not have internet when connected to RBS860 satellites

I recently setup a NETGEAR Orbi RBR860 with two RBS860 Satellites. All devices except for one works great on the system and flawlessly transitions between router and satellites. Satellites are within...
  • rgkruse's avatar
    rgkruse
    Jan 16, 2024

    SOLVED! It was an Orbi settings setup error... When trying to get Orbi to talk to Starlink, (spoiler - you need an Uncontrolled Switch) I selected "Use Computer MAC Address" for "Router MAC Address". The computer was fine when connected to the router, but failed when connected to the satellites. I realized I forgot to set it back to "Use Default Address" and once I did, problem solved. Thank you for your help, CrimpOn.

rgkruse's avatar
rgkruse
Tutor
Jan 16, 2024

This explanation is extremely helpful, thank you! The MAC address through "ipconfig /all" matches the one shown on the Orbi device list. Also, my WiFi settings does have the ability to randomize addresses, but the feature is not turned on (generally or for my specific network). 

 

Good call on just exploring more into the "No internet, secured" error. My WiFi adapter is an Intel(R) Wi-Fi 6 AX201 160MHz (OUI returns "B0:60:88 Intel Corporate") and I think I'll look into specific issues with this adapter next. Thank you for your help!

rgkruse's avatar
rgkruse
Tutor
Jan 16, 2024

SOLVED! It was an Orbi settings setup error... When trying to get Orbi to talk to Starlink, (spoiler - you need an Uncontrolled Switch) I selected "Use Computer MAC Address" for "Router MAC Address". The computer was fine when connected to the router, but failed when connected to the satellites. I realized I forgot to set it back to "Use Default Address" and once I did, problem solved. Thank you for your help, CrimpOn.