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Forum Discussion
One MacBook Pro will not get IP from satellite
I am experiencing an issue where only one device (a MacBook Pro) will not get get an IP and internet access when it connects to the Orbi Satellite (RBS750) ONLY. It gets a 169.* address and no connec...
FURRYe38 wrote:What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
FiOS-provided ONT, connected via CAT6.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Approx. 1400 sq ft., router and satellite approx. 40 ft away
What security mode are you using? WPA2 and AES only?
WPA2-PSK [AES] is chosen
️What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
2.4GHz set to Auto, 5GHz set to 48. Many wi-fi neighbors nearby (dozens)
One of those posts you linked was resolved by a factory reset and setup from scratch...Something to try. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
I did a factory reset on both units and setup from scratch, but it did not resolve the issue.
Also enable SIP ALG as well.
I will try this and report back.
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
The only option I see is a single checkbox for Enable 20/40 MHz Coexistence, which is checked. Should I uncheck it?
I will try the CTS setting and report back.
edemicco wrote:
FURRYe38 wrote:
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
FiOS-provided ONT, connected via CAT6.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰
Approx. 1400 sq ft., router and satellite approx. 40 ft away
For this size of home, the RBR would be enough, however since your using one RBS, I would turn down the power from 100% to 25%. Under Advanced Tab/Advanced Settings/Wireless Settings
What security mode are you using? WPA2 and AES only?
WPA2-PSK [AES] is chosen
️What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
2.4GHz set to Auto, 5GHz set to 48. Many wi-fi neighbors nearby (dozens)
One of those posts you linked was resolved by a factory reset and setup from scratch...Something to try. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
I did a factory reset on both units and setup from scratch, but it did not resolve the issue.
Also enable SIP ALG as well.
I will try this and report back.
Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
The only option I see is a single checkbox for Enable 20/40 MHz Coexistence, which is checked. Should I uncheck it? Yes
I will try the CTS setting and report back.
I would also remove any saved SSID profiles with in the Networking/WiFi settings on OSX as well, then try to connect the mac book.