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LofiFTW's avatar
LofiFTW
Aspirant
Jun 08, 2022

One of my satellites (which was working perfectly fine a few weeks ago) will NOT connect to the rout

I am having the exact same problem with the exact same settings as the original author.   4000 sq foot home, router and two satellites are all downstairs. System worked perfectly fine for 2 years...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 08, 2022

What happens if you ethernet connect the one RBS that doesn't see to connect to the back of the RBR? 

Does it get an IP address by chance here? If so, You need to check FW version on it and if it's maybe at v.2, then all you need to do is update the other RBS to v.2 as well then lastly update the RBR to v.2:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/RBK750-and-850-Series-Firmware-Version-v4-6-8-2-Available/td-p/2228203/jump-to/first-unread-message

 

LofiFTW's avatar
LofiFTW
Aspirant
Jun 08, 2022

I have connected the "bad" satellite to the router with my ethernet cable; I then log in to orbilogin to check but the satellite still does not connect, it does not have an IP address and does not give me an option to update firmware.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 08, 2022

    Try updating the other RBS to v.2 first, then the RBR lastly. Then see if this one that won't connect, might connect after. Turn it OFF until you get the other RBS and RBR updated. Then try this other RBS.