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leonzet's avatar
leonzet
Tutor
May 11, 2022

One of the RBS750 satellite got upgraded to RBS850 firmware during auto upgrade

Hi,

Not sure when the automatic upgrade happened. 

One of my RBS750 satellite got upgraded to RBS850 firmware 4.6.8.2 and it shows out of sync in the portal.

I have RBR850 as the main router, one RBR850 satellite and two RBS750 satellites. 

How to fix this and prevent auto upgrade in the future?

4 Replies

  • What is the distance between the RBR and this one RBS? 

    What happens if you bring this one RBS into same room as the RBR and turn it ON? Should connect and sync fully. 


  • leonzet wrote:

    One of my RBS750 satellite got upgraded to RBS850 firmware 4.6.8.2 and it shows out of sync in the portal.

    I have RBR850 as the main router, one RBR850 satellite and two RBS750 satellites. 

    How to fix this and prevent auto upgrade in the future?


    Can you please attach a screen shot from the 750 satellite home page (open a web browser to the IP address of the satellite and log in using the router "admin" and password).

     

    The most recent firmware for both 750 and 850 products is 4.6.8.2.  It would be amazing if the model number of the satellite has suddenly changed.

    • leonzet's avatar
      leonzet
      Tutor

      I did a reset and it fix the issue.

      Now the RBS750 display correctly. 

      • leonzet's avatar
        leonzet
        Tutor

        Also do you know how to disable auto upgrade?

        Thanks