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Flash13's avatar
Flash13
Aspirant
Jun 20, 2022
Solved

One of the two RBS750 not connecting as a satellite

I am having an issue with one of my RBS750 satellite which for some reason is not being recognized as a satellite by the RBR750 router. I have tried resetting the satellite as well as the Router, conn...
  • FURRYe38's avatar
    FURRYe38
    Aug 22, 2022

    Try admin and just plain password to see that logs you in?

     

    What happens if you select the REMOVE button on the RBRs web page, then factory reset the #2 RBS and sync it manually using the sync button on the RBS then on the RBR? I would Turn OFF the 1st RBS and bring the 2nd RBS to same room or near the RBR for this. 

     

    Please edit out any MAC addresses or product serial numbers before posting in public forums for security reasons.

     

     

Flash13's avatar
Flash13
Aspirant
Aug 22, 2022

hi FURRYe38,

 

Sorry for the delayed response, I had given up on this, but today i thought of giving it another try. The ip that shows up is 10.0.0.29, when i try to connect it, it will ask me for a username and password which for some reason its not accepting.

 

I cant even manually update or check the Firmware version as it doesn’t show up on the Web interface of the Orbi router. I have tried resetting it multiple times but its of no help.  Attached is the picture of how it looks in the web interface.

 

once thing i noticed today is that if i switch off my Wifi in the laptop and connect my laptop to the satellite via network cable it does connect to internet, i even see a blue light after blinking white light when i power it up. but i am not sure why its not acting as a satellite.non functional satelite.

I don't see the non-functional satellite here and i cant check its Firmware version.

dont see the other satellite here

Please help. Thank you in advance.

 

regards,

mahesh

 

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 22, 2022

Try admin and just plain password to see that logs you in?

 

What happens if you select the REMOVE button on the RBRs web page, then factory reset the #2 RBS and sync it manually using the sync button on the RBS then on the RBR? I would Turn OFF the 1st RBS and bring the 2nd RBS to same room or near the RBR for this. 

 

Please edit out any MAC addresses or product serial numbers before posting in public forums for security reasons.

 

 

  • Flash13's avatar
    Flash13
    Aspirant
    Aug 23, 2022

    hi  FURRYe38,

     

    Thank you. it worked, i tried the plain password to login into the non-functioning satellite and found out that it was on a higher version than the other RBS (Satellite ) and RBR (Router) which were connecting. I then updated its Firmware to match it with the firmware of the working RBS and then did a factory reset of the RBS after the firmware was updated. I then rebooted the router and all the satellites and it automatically synced with the router. 

     

    Thank you for all the help :).